Glanzmann Subaru

Eric Wilson, our Service Advisor, was efficient & polite. He took care of our car issues with a smile. Excellent job as always with Glanzmann Subaru. He took care of our car issues with a smile. Excellent job as always with Glanzmann Subaru. More

I had an issue with my car when I was picking up my children at school. I drove directly to Glanzmann with both kids in the car. Ray immediately came to help, assured me he’d fix the issue, and had me children at school. I drove directly to Glanzmann with both kids in the car. Ray immediately came to help, assured me he’d fix the issue, and had me and kids back in a fixed car in half an hour. He even managed to give me a free car wash in that time! More

Over the Top I had a very positive experience at Glanzmann Subaru. I never felt pressured, and Ken B. went above and beyond to make sure all my questions, which we I had a very positive experience at Glanzmann Subaru. I never felt pressured, and Ken B. went above and beyond to make sure all my questions, which were numerous, were answered. After spending a good amount of time talking with Ken, I felt confident in my decision to purchase a CPO Forester. The repairs on my 2005 were cost prohibitive, and it was time for a much needed, long awaited upgrade. When I drove my 2017 2.5i Forester off the lot Wednesday evening, October 2, 2019, I knew I made the right decision. From start to finish, I have only favorable feedback to share about Glanzmann and the team with whom I worked. I would recommend the dealership as well as Ken B. He and the team were professional, knowledgeable, and competent. Thank you for the terrific experience! More

Want to shout out to excellent service by Eric and Sam! Both Eric and Sam have always been helpful and accommodating . They have worked with my complicated schedule in fitting me in and providing loaner car Both Eric and Sam have always been helpful and accommodating . They have worked with my complicated schedule in fitting me in and providing loaner cars! More

Chris from the Service department was knowledgeable and friendly. He kept me informed via texts explaining the status on my car. Excellent Service!!! Happy Camper friendly. He kept me informed via texts explaining the status on my car. Excellent Service!!! Happy Camper More

Not perfect, but nice once we found the right salesperson We recently purchased a new 2019 Forester from Glanzmann. Our initial thought was to purchase a used vehicle, so on our first visit to Glanzmann, we t We recently purchased a new 2019 Forester from Glanzmann. Our initial thought was to purchase a used vehicle, so on our first visit to Glanzmann, we test drove several used cars. We weren't thrilled with the salesperson and it seemed like we were more of a hassle than potential customers. Admittedly, we were there for a couple of hours, our kids were eager to be finished (though loved riding in the different cars), and we were clear that we were unlikely to purchase anything that first visit. After the first visit, we decided to look at new vehicles and went back with the plan to drive a new Forester. I had wanted to drive off the lot that day with a new car, but we were unable to get the model and trim level I preferred. This visit led us to Scott Fields, who we connected with immediately and truly made the test drives an enjoyable experience. From his clever musical choices playing when opening the doors for the first time, to the casual conversation during the test drives and while sifting through the required searching for vehicles and sorting paperwork, Scott was fantastic. We had the advantage of a discounted non-negotiable price for the car that we were happy with going into this, so we didn't have to deal with any tough negotiating. I am sure that made things a little more pleasant. The end of the process was also reasonably painless, once we worked out some of the finer details for the financing. I would recommend Glanzmann, and particularly Scott Fields, to anyone looking for a Subaru. More

Quick, kind, and efficient I recently came in because I was having trouble moving my car out of park. I was greeted promptly by Eric Wilson who correctly predicted the nature of I recently came in because I was having trouble moving my car out of park. I was greeted promptly by Eric Wilson who correctly predicted the nature of the problem. The issue was resolved within much less time than I had expected, and I was able to wait in a comfortable and well-equipped waiting room. Eric's kindness and professionalism were greatly appreciated! More

Amazing and Hard Working Everyone here was great to work with! Alex D and Andrew Went above and beyond to make my experience plesant, and even fun (not easy in a dealership). Everyone here was great to work with! Alex D and Andrew Went above and beyond to make my experience plesant, and even fun (not easy in a dealership). I was able to the get the car I wanted for the price I loved, and even after I left, I got a message saying that Andrew found me a lower interest rate, which was amazing. Thanks guys! More

KUDOS TO TEAM TYLER!! Good morning, My wife and I visited Glanzman on Saturday, 4 August 2019 for the 3rd scheduled service of our 2018 Forester. The vehicle still drive Good morning, My wife and I visited Glanzman on Saturday, 4 August 2019 for the 3rd scheduled service of our 2018 Forester. The vehicle still drives as though it is new! No doubt it is due to the polite and singularly welcoming treatment & service exhibited by Mr. Tyler Beck and associates. From point of purchase to each point of servicing, our experience with Glanzmann has been consistently SUPREME!---Edrena and Vincent Ferguson More

Customer service I was welcomed very politely and friendly then called to next available device agent and he introduced himself and the green team. We discussed why I I was welcomed very politely and friendly then called to next available device agent and he introduced himself and the green team. We discussed why I was and I was told my car would be ready in about 3 1/2 - 4 hours. The car was ready about 30 minuets earlier than expect. After paying the bill I drove 1 mile, New there was something wrong and returned to the dealer. I spent another 2 hours waiting for my. I was then told they needed to keep the car over night. I was given a loaner and 2 days later I returned to get my car. I had a timing belt service. They removed the new belt and assembly and replaced with anew belt and assembly. The car continues to make a noise they assured me that Subaru has told them woul go away after 1500 miles of break in. We shall see!! Ray was very apologetic and very nice. That’s why I gave the dealership a Good rating if the dealership would have offered me a free service of some kind to compensate for my time I would have given them an excellent rating. I spend a total of 7 hours at the dealership and an additional 1 hour of travel time. Rays previous experience as an auto mechanic was very helpful in diagnosing and communicating with the techs. More