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Glanzmann Subaru

Hatboro, PA

4.7
1,821 Reviews
Glanzmann Subaru, Philadelphia's Premier Subaru Dealership, is located at 1001 S York Rd. in Willow Grove, PA. At Glanzmann, we understand that it's our customers who have kept us in business for over 40 years which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!
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1001 South York Road

Hatboro, PA

19040

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Showing 1,821 reviews

July 03, 2019

Oil change/ 18000 mile check up It’s always a positive experience going here. Everyone is friendly and helpful. Using the Express service is a cinch, and I’ve never had to wait longe More

by dschrau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fisher, Raymond Cooley
Jul 09, 2019 -

Glanzmann Subaru responded

Thank you for both your review and your recommendation, dschrau! We appreciate your business with us and hope to be able to work with you again sometime! Sincerely, Jeff Glanzmann

July 03, 2019

Great experience Yesterday we purchased our 2nd Subaru from Glanzmann and, once again, it was a great experience. We worked with both Sean and Steve and we are very h More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Horn
Jul 03, 2019 -

Glanzmann Subaru responded

Thank you for both your review and your recommendation, Marianne! We appreciate your business with us and hope to be able to work with you again sometime! Sincerely, Jeff Glanzmann

July 02, 2019

The fastest and smoothed car sale After an accident when my car was totaled I needed to get another car. I visited several dealerships and left feeling violated, diminished, and confus More

by Serge Krupnov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Glanzmann Subaru responded

Serge Krupnov, thank you for the 5 star review. We appreciate you choosing Glanzmann Subaru and hope to work with you again in the future! Sincerely, Jeff Glanzmann

June 29, 2019

Great service! I've been coming to Glanzmann for service for several years after buying 2 Foresters from them. They are caring, efficient, and accommodating. Wouldn' More

by Subaru lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Geist
Jul 01, 2019 -

Glanzmann Subaru responded

Thank you for the positive review. We appreciate your business with us and look forward to your next visit here! Sincerely, Jeff Glanzmann, Owner

June 27, 2019

Great service, fast and complete. Friendly staff Service was very fast and everyone was a pleasure to work with. Staff was informed and helpful. My only complaint is with the car wash - my sideview m More

by Paulcar86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Walls, Tyler Beck
Jun 27, 2019 -

Glanzmann Subaru responded

Paulcar86, thank you for leaving our service team a positive review. We greatly appreciate your feedback & thank you for bringing this to our attention. Sincerely, Jeff Glanzmann, Owner

June 27, 2019

Stellar customer service Got to the dealership around 8am...Went through express servicing...Always a breeze having my Sti serviced..Thank you Allison And Tina.I would definit More

by Khallil29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Walls, Tyler Beck
Jun 27, 2019 -

Glanzmann Subaru responded

Hi Khallil29, Thank you for the 5 star rating. If there is anything we can do to further assist you, please let us know! Sincerely, Jeff Glanzmann, Owner

June 27, 2019

Friendly Customer Service & Speedy Visit Everyone was friendly, from the minute I pulled in (and didn't know where to go) until i left. The team was efficient and very helpful. Allison answer More

by Jacks215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Walls
Jun 27, 2019 -

Glanzmann Subaru responded

Thank you for your kind review, Jacks215. We always strive to do our best when it comes to customer service, so we really appreciate the feedback. Take care! Sincerely, Jeff Glanzmann, Owner

June 27, 2019

Very good! First time in the express shop. The service was very quick and easy, and the employees were very nice and accommodating. I got everything taken care o More

by R34PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Simkins, Allison Walls
Jun 27, 2019 -

Glanzmann Subaru responded

R34PR, thank you for your 5 star rating. If we can do anything to further assist you, please don't hesitate to let us know! Sincerely, Jeff Glanzmann, Owner

June 27, 2019

Oil Change Tyler was so amazing. I asked him so many questions and he was able to assist me with them all. Definitely love the customer service. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Beck
Jun 27, 2019 -

Glanzmann Subaru responded

Lisa, thank you for leaving a 5 star rating. We appreciate your business with us and look forward to your next visit here! Sincerely, Jeff Glanzmann, Owner

June 26, 2019

They made the problem worse and won’t fix it. I brought the car in because the key fobs both stopped responding AND the car door would not open with the key lock. When I explained the problem over More

by Dbfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Walls, Tyler Beck, George Bancroft
Jun 26, 2019 -

Glanzmann Subaru responded

DbFoster, we apologize we left you feeling the way you do. Based on your description over the phone, it sounded as if your key fobs need re-synching. However, after troubleshooting and searching for the root cause, it was the door lock rod that had come loose. Our technician initially pursued the least expensive route for you, which was reattaching the rod. Your service advisor explained that this would not be a guaranteed fix and a reoccurrence would require a door lock assembly. My service manager has made several phone calls to try and contact you and will continue to do so to try and provide a resolution. Best, Jeff Glanzmann, Owner

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