Glanzmann Subaru - Service Center

2015 Hybrid I have been a customer at Glanzmann Subaru for as long as I can remember - at least 20 years. I recently brought my 2015 Crosstrek into service becau I have been a customer at Glanzmann Subaru for as long as I can remember - at least 20 years. I recently brought my 2015 Crosstrek into service because lights indicated I needed to check my Hybrid System. It turned out that I needed to replace the Hybrid battery. Eric Wilson was my contact and he called to tell me the cost - it was $900 - and he said he would try to help me out with getting the cost down. He certainly came through! I had other costs that day and he had the Hybrid battery cost erased from my bill. Incredible!! I am so very grateful!. I seem to buy new models that don't stay on the market for long, a Tribeca, the hybrid Crosstrek, and after hearing how much the battery was going to cost to replace and was thinking about switching brands. No longer! I'm a Subaru fan and always will be. Thank you Eric Wilson! More

Service I arrived at Glanzmann at 11:45 am today for a set of windshield wipers. Tyler greeted me in the bay and I was on my way by 12:00pm. The wipers wer I arrived at Glanzmann at 11:45 am today for a set of windshield wipers. Tyler greeted me in the bay and I was on my way by 12:00pm. The wipers were replaced, the bill was paid and my car was washed ! I still cannot believe it ! Thanks, Tyler More

Thank you Very pleasant and explained everything in its entirety...I will continue to come to Glanzman for all my service needs and will be looking for another Very pleasant and explained everything in its entirety...I will continue to come to Glanzman for all my service needs and will be looking for another vehicle real soon More

Oil change and minor repair on 9/5/19 I brought my 2011 Subaru Legacy for an oil change and to repair the trunk lid switch today. They got me in and out in a reasonable time, and the custo I brought my 2011 Subaru Legacy for an oil change and to repair the trunk lid switch today. They got me in and out in a reasonable time, and the customer service was very good. Eric took care of me and my car. More

chris is the service dept is the best! I brought my 2013 Forester in yesterday for airbag replacement and inspection. I was a bit nervous about getting a loaner car and concerned about when I brought my 2013 Forester in yesterday for airbag replacement and inspection. I was a bit nervous about getting a loaner car and concerned about when my car would be finished I dealt with Chris, who was so helpful and courteous. He explained everything to me and assured me they would do their best to get my car ready late that day.He called me later to discuss a few issues that were discovered during the inspection, and explained my options. He called again later to inform me that all the work, including the air bag replacement, had been completed and my car was ready to go. when I picked it up, he went over everything again in a friendly, pleasant manner. I greatly appreciated his knowledge and concern. Chris is certainly a great asset to Glanzmann Subaru! Barbara Downey More

Customer service is excellent The only concern I have is that after having a tire repaired and driving there is a rattling sound that wasn't there before and while the situation se The only concern I have is that after having a tire repaired and driving there is a rattling sound that wasn't there before and while the situation seemed to have corrected itself It hasn't its just that the rattling sound isn't as loud More

Ongoing excellent service at Glanzmann Since buying a Suburu in 2016 we have had the occasion to use the Glanzmann service department many times. We have found them reliable, professional, Since buying a Suburu in 2016 we have had the occasion to use the Glanzmann service department many times. We have found them reliable, professional, and knowledgable. When we bought the car we lived anout a mile from the dealership but moved to center city Philadelphia 2 years ago. We still come to Glanzmann for service based on the excellent car care, our trust in the competence of the service dept. and the fact that they are extremely accomodating, always fitting us in and adjusting the schedule to meet our needs. For he last 2-3 appointments, George was our representative and he has been great, very responsive, on target relative to timelines and always willing to answer all my extra questions. I would be pleased to have George as my Glanzmann service contact ongoing. In addition, I have had several interactions with Nick by phone and he has always been most flexible with appointment scheduling. More

excellent dealership I have purchased several Subarus from this dealership. It's the only one I trust. I had my car inspected and spoke to a salesman about potentially tr I have purchased several Subarus from this dealership. It's the only one I trust. I had my car inspected and spoke to a salesman about potentially trading in my car for a new one. I strongly feel they are honest and they are respectful of the customer. No sleazy, hard selling salespeople here! Very accommodating and pleasant, I always recommend this dealership to friends. More

Courteous, efficient and speedy! Windshield wiper on driver’s side was streaking, Alex said bring car in to express service they’ll change them out, however, I do think that should ha Windshield wiper on driver’s side was streaking, Alex said bring car in to express service they’ll change them out, however, I do think that should have been done prior to my purchasing car. Service center was done before I even finished signing my name. Allison was very professional yet friendly! Great job! More

Quick courteous service Tire puncture problem was taken care of quickly on a Saturday. Much appreciated. My call in was taken quickly, checkin was prompt, and the wait was Tire puncture problem was taken care of quickly on a Saturday. Much appreciated. My call in was taken quickly, checkin was prompt, and the wait was not long. More