Glassman Automotive Group

I had a 10 o’clock appointment was told that the tech wasn’t coming in till 3 PM I sat in their waiting room for four hours before someone came out to tell me this then they decided that there was nothin wasn’t coming in till 3 PM I sat in their waiting room for four hours before someone came out to tell me this then they decided that there was nothing wrong with the car and sent me home. The gentleman that checked my car and gave me attitude from the beginning refused to talk to me to find out what was wrong with my car checked it in and said will have it done in an hour or two without being even told what was wrong with my car. From the beginning of my appointment to the i walked out everyone I Dealt with very unprofessional attitude and unwillingness to listen to my concerns will never come back to your service department ever again More

Glassman Kia is the absolutely best. In these days when customer service is an oxymoron - they really do live up to the name. Attention to detail, and responsiveness to concerns - all wi In these days when customer service is an oxymoron - they really do live up to the name. Attention to detail, and responsiveness to concerns - all with timeliness and fair pricing. I wouldn't take my car anywhere else. Joshua LaPointe was my service contact and is the VERY BEST at what he does! More

Excellent service department. Staff was friendly, efficient, knowledgeable. Service was less than an hour for oil change, tire rotation, and other inspection/maintenance due at th Staff was friendly, efficient, knowledgeable. Service was less than an hour for oil change, tire rotation, and other inspection/maintenance due at the time. Very happy with the service. More

It was a fast service, efficient job and very professional customer friendly thanks you much professional customer friendly thanks you much More

The service i received was excellent! I was in and out quickly! Everyone was very kind. I was in and out quickly! Everyone was very kind. More

The attention to detail, the outstanding customer service and how they treat everyone as if they were family is why Glassman has all my future business! Marcy was exceptional! and how they treat everyone as if they were family is why Glassman has all my future business! Marcy was exceptional! More

I’m not waiting so long very fast and bring my car clean I like dealership like this very good job I like dealership like this very good job More

My complaint is that they don't go by who is there but let people drive up and take them before people who had scheduled appointments. We were waiting because they only had one person working they apologi let people drive up and take them before people who had scheduled appointments. We were waiting because they only had one person working they apologized for what happened. My question is why give appointments if your not going to honor them. Otherwise the service was excellent. More

Friendly. Did not try to push me into getting unnecessary service. Suggested, politely, to get scheduled service. Did not try to push me into getting unnecessary service. Suggested, politely, to get scheduled service. More

It was a bit chaotic with parking lot being done but other than that it was fine other than that it was fine More