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Glassman Automotive Group

Southfield, MI

4.7
1,227 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 1,227 reviews

March 31, 2023

Nice reception everything is fine, thanks for your provide professional service, wifi is great provided More

by Tonio
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAHNYE MERRICK
March 31, 2023

Excellent experience from start to finish. Tyler did a fantastic job explaining the features of my vehicle and making sure it was a good fit, and Josh in finance did all he could to make the More

by Brandon A
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Josh
March 31, 2023

The best service ever always on top of things they have always done a wonderful job More

by djm195
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service and Devon works on the car alway work well done very satisfied
March 30, 2023

Excellent customer service from Aaron. Quick service ! So Happy 😀 Didn’t wait long at all More

by Ryann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
March 30, 2023

Been with this dealership since 1985. Service is excellent. Never an issue, From Oldsmobile to Saab to Subaru... Sales and Service truly understands the customer and treat syou like fami More

by SKID1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
March 30, 2023

Very courteous and polite. Excellent communication and manner of handling customers providing service details on the car More

by Farook
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Casas
March 27, 2023

I am accustomed to much better service. I was quite surprised. The staff was polite, but the one individual who helped me at the service desk did not do a good job of following up. Also, More

by AT47
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
March 25, 2023

Aaron was terrific he is an excellent ambassador for Glassman Subaru All your employees are friendly and cordial. A solid excellent experience More

by lindaschwartz1946
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
March 25, 2023

I waited more than 24 hours for a quote on a 2023 Subaru. I received no response. A truly horrible and unacceptable customer experience. More

by Dissatisfied Prospective Customer
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
March 20, 2023

Josie was terrific! Everything was done and ahead of schedule. Very polite and efficient. She was a pleasure to deal with. More

by Jacobsonosman1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie
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