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Glassman Automotive Group

Southfield, MI

4.8
2,028 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 2,028 reviews

July 30, 2022

The customer service at Glassman Automotive Group was excellent. The sales representatives were kind and knowledgeable. They made me feel like a premier customer! More

by Valentina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
July 30, 2022

Very busy but comfortable service waiting area. Staff constantly in and out attending to the customers and their comfort. More

by ahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
July 29, 2022

The service department was excellent. The problem with the ignition key was identified quickly, explained in a manner that was easy to understand, and resolved in less time than initially More

by Daryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names
July 29, 2022

Mel was great! I arrived early, but she took immediate care of me. Because of her kindness, I got home sooner than expected. More

by GSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel
July 28, 2022

The team was great from their helping choose the right vehicle to the pricing. The finance person helped me make the right financing choice based on how many miles and the amount of time I plan on keeping More

by Drohtbart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward, Mohammed, David, can’t remember the rest dealt with 6 in total
July 28, 2022

Service personnel was knowledgeable and professional. Was persistent in identifying the problem and explained it to me so that I understood what needed to be done and what my options were. More

by fflowers7078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
melissa
July 26, 2022

I was treated very well after getting an appointment. It was getting ahold of someone that was the problem. After talking with someone on chat and being told they would call back that day, they did not More

by Brasstring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nowak
July 25, 2022

The telephone contact setting the appointment was quick, friendly and helpful. The service person was the same, upon drop off and pick-up. The young man who brought the car back from service was also polite More

by rjtrenkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wiltscheck, KyleAnolick
July 24, 2022

everyone at the service department was extremely helpful and did everything possible to get my vehicle serviced and returned promptly More

by dheb103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina
July 24, 2022

Glassman Automotive Group's Service Department has a staff that is top notch. The service representatives are very informative and helpful. I recently brought my Hyundai Elantra in for the 30,000 mile m More

by Wendy Jacques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
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