
Glassman Automotive Group
Southfield, MI
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The entire team was wonderful and friendly. There was an issues with the parts ordered but the service team took care of it and provided a rental. I was not inconvenienced and I am very please There was an issues with the parts ordered but the service team took care of it and provided a rental. I was not inconvenienced and I am very pleased with the car they provided for my car and the personal attention given to me. More
The 1st. Service Rep. I met was very unprofessional. I told him the problem to look in but he was not listening to me and was start saying nothing wrong with Service Rep. I met was very unprofessional. I told him the problem to look in but he was not listening to me and was start saying nothing wrong with all three issues required to be checked and repaired. I rate him zero star. I was very disappointed. Then I talked with another Service Rep " MEL". she was very professional and did provide very good service. I rate her 5 stars. MEL could name the other Rep. I met before her. More
Tom was friendly, courteous, and answered our questions thoroughly. He worked with us to find the right vehicle that matched our needs. He was great! thoroughly. He worked with us to find the right vehicle that matched our needs. He was great! More
The service adviser (Adam) listened to all my concerns and addressed them all, recall work was performed and multi-point inspection completed, all in less time than estimated, thanks you. While waiting o and addressed them all, recall work was performed and multi-point inspection completed, all in less time than estimated, thanks you. While waiting on service, talked with Tom about the new Subaru's and adding a warranty to our recently purchased vehicle. More
The service reps were professional and friendly. The manager was exceptional and helpful. I always have a good experience with the service department. The manager was exceptional and helpful. I always have a good experience with the service department. More
James, our sales person is awesome. He is well mannered, intelligent, and professional. His knowledge of the vehicle and competitive marketplace was straight-forward and honest. Thanks He is well mannered, intelligent, and professional. His knowledge of the vehicle and competitive marketplace was straight-forward and honest. Thanks James! More