
Glassman Automotive Group
Southfield, MI
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All the employees were very helpful, efficient and friendly. All services that were done on my car were very good. The Service Center was very clean. I appreciate that my car was washed and cleaned in friendly. All services that were done on my car were very good. The Service Center was very clean. I appreciate that my car was washed and cleaned inside and out when the job was done. More
I appreciate that I could view inventory and find the vehicle I wanted and the dealership was responsive and didn't play any games. So I bought the car I wanted no hassle, which is how it should be. vehicle I wanted and the dealership was responsive and didn't play any games. So I bought the car I wanted no hassle, which is how it should be. More
I appreciated the fact that service personnel kept checking the progress on my service as I am a Medevac Pilot first responder and on call. checking the progress on my service as I am a Medevac Pilot first responder and on call. More
Salesman and sales manager were very nice, beat an offer from another dealership and worked a deal that I was happy with. Hope my experience with the car I bought is as good as my experience and their patie from another dealership and worked a deal that I was happy with. Hope my experience with the car I bought is as good as my experience and their patience with me!!! Car was a Genesis, not a Hyundai btw. More
My battery had died and Glassman was able to replace the old battery without a hassle and quickly. Thanks for great customer service from Adam and everyone who worked on my care while I waited! old battery without a hassle and quickly. Thanks for great customer service from Adam and everyone who worked on my care while I waited! More
Representatives were great. Did everything possible to give me the best rates. I was definitely satisfied as a customer. I'll be back and will recommend others. give me the best rates. I was definitely satisfied as a customer. I'll be back and will recommend others. More
Expedient and professionalisms. Just wish I knew what was expected for next service. Cost and items that will be needed next. Pick up and drop off to my job if close by would be awesome. was expected for next service. Cost and items that will be needed next. Pick up and drop off to my job if close by would be awesome. More
Marcy was the best - clear- calm- helpful - straight forward communicator She answered questions calmly - took my calls, called me back etc I appreciated a calm voice, as hers was. forward communicator She answered questions calmly - took my calls, called me back etc I appreciated a calm voice, as hers was. More
Quick, courteous, professional and affordable .Adam Wiltsckeck was the gentleman who worked on my vehicle. It wasn’t crowded so I was able to practice “social distancing “. Everyone was wearing a mask Wiltsckeck was the gentleman who worked on my vehicle. It wasn’t crowded so I was able to practice “social distancing “. Everyone was wearing a mask so I felt safe . The whole experience was uneventful More
Facility was very clean and the service adviser checked my Subaru Legacy in quickly for my prepaid maintenance service including oil change, tire rotation and windshield wiper blades. The waiting room was my Subaru Legacy in quickly for my prepaid maintenance service including oil change, tire rotation and windshield wiper blades. The waiting room was very clean and not crowded as some customers were waiting outside and enjoying a nice summer day. There's multiple waiting areas inside including the one on the sales floor. All issues were addressed and vehicle inspection done ahead of schedule, check-out process was very quick and social distancing maintained, thank you. More