
Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,061 reviews
Marcy was the best - clear- calm- helpful - straight forward communicator She answered questions calmly - took my calls, called me back etc I appreciated a calm voice, as hers was. forward communicator She answered questions calmly - took my calls, called me back etc I appreciated a calm voice, as hers was. More
Quick, courteous, professional and affordable .Adam Wiltsckeck was the gentleman who worked on my vehicle. It wasn’t crowded so I was able to practice “social distancing “. Everyone was wearing a mask Wiltsckeck was the gentleman who worked on my vehicle. It wasn’t crowded so I was able to practice “social distancing “. Everyone was wearing a mask so I felt safe . The whole experience was uneventful More
Facility was very clean and the service adviser checked my Subaru Legacy in quickly for my prepaid maintenance service including oil change, tire rotation and windshield wiper blades. The waiting room was my Subaru Legacy in quickly for my prepaid maintenance service including oil change, tire rotation and windshield wiper blades. The waiting room was very clean and not crowded as some customers were waiting outside and enjoying a nice summer day. There's multiple waiting areas inside including the one on the sales floor. All issues were addressed and vehicle inspection done ahead of schedule, check-out process was very quick and social distancing maintained, thank you. More
Service Associates were polite, helpful and cheerful. The waiting room was very clean. The work was completed before the promised time. My visit was a pleasure. waiting room was very clean. The work was completed before the promised time. My visit was a pleasure. More
Informative I came in for oil change Dealership was very clean, Every precaution was taken to keep everyone safe virus. I was told my automobile needed a software update on engine whic Dealership was very clean, Every precaution was taken to keep everyone safe virus. I was told my automobile needed a software update on engine which added to the time (arrived @ 835 am out by 1045 am. More
oil change I have bought Chevy my whole life. My boyfriend bought a forester and I LOVE it. BUT....when I went to get the oil changed at the recommended time I I have bought Chevy my whole life. My boyfriend bought a forester and I LOVE it. BUT....when I went to get the oil changed at the recommended time I was shocked that it cost $91.00!!!!! With Chevy when you buy or lease a new truck or car you always get the first 2 oil changes and the big 25,000 mile check up. With such a great car and great service I wish Subaru would offer the extra perks of buying a new car. More
Class Act at Glassman Proper social distancing was maintained. Clean courteous helpers and the price wasn't too cringe-worthy. I enjoyed sitting outside in the shade. Glad Proper social distancing was maintained. Clean courteous helpers and the price wasn't too cringe-worthy. I enjoyed sitting outside in the shade. Glad it was nice weather. More
Always polite and informative .Don't mind answering questions. The work is done in a reasonable amount of time.refreshments are always offered and dealership is not to far away. questions. The work is done in a reasonable amount of time.refreshments are always offered and dealership is not to far away. More