
Glassman Automotive Group
Southfield, MI
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My newest experience during the Covid 19 Times The staff was very professional and followed strict rules for contact and sanitation. Very pleased with this experience. All questions were discussed The staff was very professional and followed strict rules for contact and sanitation. Very pleased with this experience. All questions were discussed before the appointment by phone. The work being done was also done by phone as well as making payment before coming to pick up the car. They were great, as always. Best service department ever. More
Excellent customer service provided Pandemic. Marcy Orr provided excellent customer service. She communicated with me during the Pandemic. I will definitely return to Glassman in the future for se Marcy Orr provided excellent customer service. She communicated with me during the Pandemic. I will definitely return to Glassman in the future for service on my vehicle. More
Always a pleasure. Great customer service for a great car. The people are nice and helpful and welcome you with a smile. Keep up the good work. car. The people are nice and helpful and welcome you with a smile. Keep up the good work. More
Marcie is the best Service is excellent, Marcie takes care of her customers and should be the manager. When will management pay attention and promote from within, it is Service is excellent, Marcie takes care of her customers and should be the manager. When will management pay attention and promote from within, it is well deserved More
Very informative, fast and efficient.Prices are high. Very informative, fast and efficient. Prices are high. You get what you pay for. Waiting not bad. I got a shuttle paid for. I am happy with th Very informative, fast and efficient. Prices are high. You get what you pay for. Waiting not bad. I got a shuttle paid for. I am happy with the service. More
Great company Excellent! If the worst part of getting your car worked on is moving your seat back to the perfect spot, you know it was great! Excellent! If the worst part of getting your car worked on is moving your seat back to the perfect spot, you know it was great! More
Great Experience at Glassman! During a time when my car was causing me concern, the Glassman people treated me so well, that it made me feel better about my car being down. I brou During a time when my car was causing me concern, the Glassman people treated me so well, that it made me feel better about my car being down. I brought my car in before work and was out with a loaner within 30 minutes! More
Love the people at the dealership. Everyone is kind & efficient. I wish they could clean the inside of the car too!! Nothing like a washed car!! efficient. I wish they could clean the inside of the car too!! Nothing like a washed car!! More
Always Satisfied After leasing my car from Glassman Automotive and then buying it out of the lease, I have been bringing it back to the Kia Service Dept for 12 years f After leasing my car from Glassman Automotive and then buying it out of the lease, I have been bringing it back to the Kia Service Dept for 12 years for oil changes and checks. They help to keep the cost reasonable and accept my old coupons. First, the car is so great that I have not had to do any other work on it except maintenance. Second, in respect to maintenance, I am always respectfully shown and told what other maintenance is suggested, but I am also told what I can or really should do without spending the total amount stated. So much appreciate their honesty and respect. Three, this service dept is efficient and does not waste time. Plus we are given updates as the car is being worked on along with bagels, donuts, tea, coffee. From the beginning to the end, my experiences with Kia Service have always been outstanding, the reason I keep returning. More