Glassman Automotive Group

Always Satisfied After leasing my car from Glassman Automotive and then buying it out of the lease, I have been bringing it back to the Kia Service Dept for 12 years f After leasing my car from Glassman Automotive and then buying it out of the lease, I have been bringing it back to the Kia Service Dept for 12 years for oil changes and checks. They help to keep the cost reasonable and accept my old coupons. First, the car is so great that I have not had to do any other work on it except maintenance. Second, in respect to maintenance, I am always respectfully shown and told what other maintenance is suggested, but I am also told what I can or really should do without spending the total amount stated. So much appreciate their honesty and respect. Three, this service dept is efficient and does not waste time. Plus we are given updates as the car is being worked on along with bagels, donuts, tea, coffee. From the beginning to the end, my experiences with Kia Service have always been outstanding, the reason I keep returning. More

Had a good experience. Got a loner car and was able to take care of things I needed to do on my one day off take care of things I needed to do on my one day off More

Very efficient, I was offered a loaner car considering I had a couple of recalls but I decided to stay and study but very nice of them to do. Cole was the service provider that took care of me and he was ve had a couple of recalls but I decided to stay and study but very nice of them to do. Cole was the service provider that took care of me and he was very nice, patient, trusting. I will be doing business again with Glassman automotive very soon thank you for a great first experience. More

Service Just came in for an oil change. I did not have an appointment but was dealt with quickly. Was also advised of a recall, which was taken care of at the Just came in for an oil change. I did not have an appointment but was dealt with quickly. Was also advised of a recall, which was taken care of at the same time. Thank you. More

Efficient, kind, helpful Offered me a loaner while car was being serviced. Nice since my car was being serviced for quite a few hours. Always friendly service from beginning t Offered me a loaner while car was being serviced. Nice since my car was being serviced for quite a few hours. Always friendly service from beginning to end of appointment. Like being able to schedule service online. More

Not sure about recommending Decent service but typical dealership pricing nonetheless. However, it did take a bit over an hour to do an oil change with appointment set up the day Decent service but typical dealership pricing nonetheless. However, it did take a bit over an hour to do an oil change with appointment set up the day before. More

Technician was very polite, efficient and helpful. Excellent customer service. My service was completed in a timely manor and I waited in the lobby area Excellent customer service. My service was completed in a timely manor and I waited in the lobby area More

Is full of xxxx..wants to make me pay for replacement of window panel that is still under warranty. Don't tell me what I did or didn't do window panel that is still under warranty. Don't tell me what I did or didn't do More

Fast and friendly service! Mr. Tatum not only provided excellent customer service, he also addressed the concerns I had regarding my vehicle, and walked me to my car after the r Mr. Tatum not only provided excellent customer service, he also addressed the concerns I had regarding my vehicle, and walked me to my car after the repairs were complete. Thank you. More

The people were very informative, helpful, professional and treated me with respect. They were friendly and kept me informed with updates and provided me with tips and suggestions that ended up saving me t and treated me with respect. They were friendly and kept me informed with updates and provided me with tips and suggestions that ended up saving me time and money. More