
Glassman Automotive Group
Southfield, MI
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glassman is a winner The employees are as honest and dependable as the Subaru brand they represent. We have purchased many cars but the most have been from Glassman. The employees are as honest and dependable as the Subaru brand they represent. We have purchased many cars but the most have been from Glassman. More
Knowledgeable and friendly staff gives me confidence that everything will be done as agreed when I arrived. If something unexpected appears I’m notified before any extra work is done. everything will be done as agreed when I arrived. If something unexpected appears I’m notified before any extra work is done. More
Great Service Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked fo Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked for running hot... Service took about 1 hour and was washed when returned. Danielle processed the paperwork and billing quickly and I left the dealership completely satisfied. More
EXCELLENT CUSTOMER SERVICE!! The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner since my car would have to be left for a few days. I was informed on a daily basis by Mary as to the status of the work on my car. When the work was completed, my car was washed and I was escorted to my car by Mary. I am well pleased! More
Great Customer Service I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. More
Quick & Reliable Service I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the w I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the work was completed, and then picked it up. My car was fixed, freshly washed, and ready to go. The Glassman staff was friendly and efficient, and my experience was a pleasant one. For shorter repairs, I have waited in the customer lounge, which is always clean and well-stocked with refreshments. It is obvious that customer satisfaction is a top priority at Glassman so I highly recommend this dealership. More
A pleasant visit -- friendly employees & clean waiting room All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean. The atmosphere was cheerful and welcoming. .......Going to your dealership is always a pleasant experience for me. More
Very fast streamlined and a great deal on services. The waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short More
Quick Oil Change! Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. More