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Glassman Automotive Group

Southfield, MI

4.8
2,117 Reviews
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28000 Telegraph Rd.

Southfield, MI

48034

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Showing 2,117 reviews

March 06, 2020

Great Customer Service I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. More

by SpringBird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Marcia
March 06, 2020

Great Service Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked fo More

by MgMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy, Danielle and Jeff
March 06, 2020

EXCELLENT CUSTOMER SERVICE!! The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner More

by littletreeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary in service department
March 03, 2020

Quick & Reliable Service I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the w More

by zzlutes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
March 01, 2020

Quick Oil Change! Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. More

by dpclark01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Danielle
March 01, 2020

A pleasant visit -- friendly employees & clean waiting room All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean More

by Wendy Jacques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary (the service consultant) and the cashier
March 01, 2020

Very fast streamlined and a great deal on services. The waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short More

by shirley324
Recommend Dealer
Yes
Employees Worked With
Can’t remember
February 29, 2020

Excellent Service Every Visit. Work completed in the time frame quoted. Service rep Tony was very tentative and explained everything that needed attention. The car wash was also good. Thanks again for fantas More

by Frank
Recommend Dealer
Yes
Employees Worked With
Tony
February 26, 2020

The service was excellent: timely, the staff was very friendly and efficient. I’ll be back for service because this was a very positive experience. More

by jwri7860
Recommend Dealer
Yes
Employees Worked With
Bowman (last name, can’t remember first name)
February 24, 2020

Excellent Service I always return to Glassman for service on my Genesis and Sonata as they do great work and meet their time estimates. Their service reps are the best More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcie
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