
Glassman Automotive Group
Southfield, MI
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Great Customer Service I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. I went in for a safety recall replacement and was given a wonderful loaner to drive. I will return for more service in the future. More
Great Service Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked fo Had the car in for its regular service and oil change.... Greeted by Marcy promptly and explained the requirements. Car was service and checked for running hot... Service took about 1 hour and was washed when returned. Danielle processed the paperwork and billing quickly and I left the dealership completely satisfied. More
EXCELLENT CUSTOMER SERVICE!! The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner The customer service is on a a level like no other car dealership! I was taken care of in a very fast and professional manner. I was given a loaner since my car would have to be left for a few days. I was informed on a daily basis by Mary as to the status of the work on my car. When the work was completed, my car was washed and I was escorted to my car by Mary. I am well pleased! More
Quick & Reliable Service I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the w I scheduled an appointment online to handle a recall, and since the repair would take over an hour, I dropped off my car. I received a call when the work was completed, and then picked it up. My car was fixed, freshly washed, and ready to go. The Glassman staff was friendly and efficient, and my experience was a pleasant one. For shorter repairs, I have waited in the customer lounge, which is always clean and well-stocked with refreshments. It is obvious that customer satisfaction is a top priority at Glassman so I highly recommend this dealership. More
Quick Oil Change! Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. Quick and fast and Kyle recommended a couple of items that I agreed to add, a cabin filter and plastic trim piece that was in stock. More
A pleasant visit -- friendly employees & clean waiting room All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean All employees were knowledgeable, informative, pleasant & helpful. The work was done within the time frame predicted. The waiting room was super clean. The atmosphere was cheerful and welcoming. .......Going to your dealership is always a pleasant experience for me. More
Very fast streamlined and a great deal on services. The waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short waiting room was clean with bagels with spread, donuts and fresh coffee. I enjoyed my wait which was short More
Excellent Service Every Visit. Work completed in the time frame quoted. Service rep Tony was very tentative and explained everything that needed attention. The car wash was also good. Thanks again for fantas frame quoted. Service rep Tony was very tentative and explained everything that needed attention. The car wash was also good. Thanks again for fantasy service. More
The service was excellent: timely, the staff was very friendly and efficient. I’ll be back for service because this was a very positive experience. friendly and efficient. I’ll be back for service because this was a very positive experience. More
Excellent Service I always return to Glassman for service on my Genesis and Sonata as they do great work and meet their time estimates. Their service reps are the best I always return to Glassman for service on my Genesis and Sonata as they do great work and meet their time estimates. Their service reps are the best especially Marcie. More