
Glassman Automotive Group
Southfield, MI
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Hyundia Elantra I had great service. It was fast and efficient. Dom Johnson was honest and he did a great job. I wasn't pressured to buy anything and he delivered I had great service. It was fast and efficient. Dom Johnson was honest and he did a great job. I wasn't pressured to buy anything and he delivered exactly what he said he would. I do wish my car came with car mats though but it wasn't in the package. Besides that everything was great! More
New Purchase The staff was extremely helpful, friendly and made us feel comfortable. They gave us alot of information and did not make us feel rushed or pushed to The staff was extremely helpful, friendly and made us feel comfortable. They gave us alot of information and did not make us feel rushed or pushed to buy anything we did not feel comfortable purchasing. More
Promises broken, No integrity. We have leased a total of 4 vehicles from this dealership in the past and didn't have issues, plus we love the service department. A few months ago I We have leased a total of 4 vehicles from this dealership in the past and didn't have issues, plus we love the service department. A few months ago I attempted to return my Kia and lease a Hyundai instead. My salesperson, Bill Marx, assured me numerous times that it wouldn't be a problem to leave the Kia at the Hyundai dealership and there would be no repercussions for doing so. He went so far as to say that if I received a fee from Kia, he would take care of it. In fact, Kia charged me a disposition fee and Bill disappeared. After at least 2 months of repeated attempts to get an answer from him and the fee from Kia going to a collection agency, he responded that there was nothing he could do. This is not how a business should run. Doing anything to seal the deal without any integrity is the very reason I will never go to this dealership again. I am unaware if the management condones such behavior, but they should be ashamed of the incredibly disingenuous and unscrupulous sales going on under their roof. Angrier than you know. More
Excellent Service I purchased a car from Glassman Hyundai and I was very pleased with my experience. My salesman greeted me immediately and he was very helpful, friendl I purchased a car from Glassman Hyundai and I was very pleased with my experience. My salesman greeted me immediately and he was very helpful, friendly, and professional. He was very knowledgeable about the car I was interested in. I would recommend Glassman to other people. More
Review Good experience buying a tucson. Price was right and dealer handled the transaction in a professional and timely manner. I will use the service dept f Good experience buying a tucson. Price was right and dealer handled the transaction in a professional and timely manner. I will use the service dept for future needs. More
Ian was the best When I got there I was kinda upset, because every dealership I went to the prices were ridiculous and the sales person was not friendly at all. They w When I got there I was kinda upset, because every dealership I went to the prices were ridiculous and the sales person was not friendly at all. They were rushing me and trying to talk me into something I didn't want.. and when I got to Ian he calmed me down not even knowing I was very upset.. thanks again Ian at glassman on Telegraph. .Best salesman ever he made me feel like we were family. He deserves a (Raise) big time More
My Experience I called ahead to let my salesman know what I wanted and when I arrived everything was ready and waiting for me. I was able to leave with my new car I called ahead to let my salesman know what I wanted and when I arrived everything was ready and waiting for me. I was able to leave with my new car More
Michael A was amazing !!!! Michael was courteous, helpful and made sure I didn't leave until I had exactly what I was looking for. Even down to explaining all of the features go Michael was courteous, helpful and made sure I didn't leave until I had exactly what I was looking for. Even down to explaining all of the features go me. I would recommend him to anyone! More
Great Service! Glassman was very timely and professional. They really worked well with me and made sure I understood everything. Always got back to me right away whe Glassman was very timely and professional. They really worked well with me and made sure I understood everything. Always got back to me right away when I called. 5 stars More
Sonata Very good and thorough. The pricing was one the best I've seen and everyone seem to be very lively and dedicated. Dom went over everything necessaril Very good and thorough. The pricing was one the best I've seen and everyone seem to be very lively and dedicated. Dom went over everything necessarily and waited patiently to deal the finance. More