Glassman Automotive Group

Well managed The service personnel are polite, efficient, and will work to do a thorough job in a timely manner. Working with this service department is better tha The service personnel are polite, efficient, and will work to do a thorough job in a timely manner. Working with this service department is better than others I have worked with in the past. I appreciate the courtesy they show as well as the work they do. More

Everything I feared about getting a car I have not been able to drive me car since the 26th of November and I bought it on the 16th of November. I still haven't gotten my plate and I have al I have not been able to drive me car since the 26th of November and I bought it on the 16th of November. I still haven't gotten my plate and I have already put $350 in repairs for this car and have been quoted another four to five hundred before I can DRIVE it. The car had a bad cataylic converter, needs four ignition coils and spark plugs. I called Glassman and they said they would check the car out. They came and got it and dropped it back off in the same condition. I have been in contact with Mr. Michael Glassman who says he feels bad but I bought it as is. He did offer to do the tune up if I bought the parts.They quoted $110 a peice for these parts. I need four. So I have to spend an additional $440+ before I pay my first car note? Are you serious? I wish I would have went anywhere but here. I have a family to provide for. I work part time and have spent more than I should at this point. My car note is due on the 16th of this month. So I have driven this car 10 out of the thirty days I have had it because of this company's negligence to do any type of inspection on the used cars they sell or the fact that once you sign them papers they could care less. More

Fabulous! Excellent experience! I highly recommend this dealership! They gave me a fair price for my 2011 Surbaru which I could not turn down! I am very happy Excellent experience! I highly recommend this dealership! They gave me a fair price for my 2011 Surbaru which I could not turn down! I am very happy!!!:))))) More

A+ These guys are awesome! They were very accommodating especially since my situation was difficult to work with. They definitely took care of everythin These guys are awesome! They were very accommodating especially since my situation was difficult to work with. They definitely took care of everything I needed with a great attitude the whole time. More

Great Service Very friendly service team. Welcomed me immediately upon arrival. Provide detailed information on service to be performed and give you updates on pr Very friendly service team. Welcomed me immediately upon arrival. Provide detailed information on service to be performed and give you updates on progress. Very courteous. More

Great service Professional, quick and answers any questions you may have. Would recommend having any service for you car done at Glassman. Service personnel are fr Professional, quick and answers any questions you may have. Would recommend having any service for you car done at Glassman. Service personnel are friendly and informative. More

Skeptical at start but could not be happier at the end Even though Chelsea Short, the salesperson that helped me with my purchase, mentioned she is not very experienced with the sale process, her colleague Even though Chelsea Short, the salesperson that helped me with my purchase, mentioned she is not very experienced with the sale process, her colleagues were extremely helpful and supportive and I never had the feeling that I am in the wrong place or wrong hands. I return three times to the dealership for test drive and discussions and options and always found a responsive team and very straight forward answers that helped me take the decision to go with Glassman. During the vehicle delivery procedure Chelsea proved to be very confident and her vehicle functionality detailed and precise knowledge impressed me. She made sure I know where all the switches are and what their functionalities are. Jason, the Finance Manager, was very rigorous with the paperwork and transparent with all the costs. I admired his patience in dealing with my doubts if there was anything tricky in the entire deal. There wasn't. Thank you Chelsea, Jason and The Team!!! Ciprian More

Customer Service and pricing Service department staff not friendly; Brought car in to be checked for possible recall, had to pay $125.00 and advised of other issues with the car e Service department staff not friendly; Brought car in to be checked for possible recall, had to pay $125.00 and advised of other issues with the car even with no services rendered. Major overpricing. More

Fast, friendly service Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not h Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not have to wait a long time before the work was completed. More

Good customer service Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer s Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer service I had at that dealership. They have raised the bar! More