
Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,088 reviews
I highly recommend talking to Bill Marx at Glassman Very good buying experience. I really enjoyed working with Bill Marx as our salesman. He was understanding and not pushy. He took the time to take var Very good buying experience. I really enjoyed working with Bill Marx as our salesman. He was understanding and not pushy. He took the time to take various test drives and run multiple quotes. Moreover, Glassman's online prices are not like the typical Detroit smoke-and-mirror "big 3" pricing. They aren't gimmicks and unreachable. I'm glad We stopped in. More
Saab auto repait I had come in for a repair of my air-conditioner and while on the hoist they also made some vacuum pump repairs and did not charge me. I had a previou I had come in for a repair of my air-conditioner and while on the hoist they also made some vacuum pump repairs and did not charge me. I had a previous quote over $300 for that secondary repair that they did at no charge! More
easy no hassle experience Tom was an excellent salesperson. No pressure, knew all the specifications and trained us on the features of our new car. I'm hoping that the service Tom was an excellent salesperson. No pressure, knew all the specifications and trained us on the features of our new car. I'm hoping that the service department is just as professional More
First Hyundai experience The wife and I are completely pleased with the dealership personnel and our treatment during the purchase process and initial follow-up. It is also wo The wife and I are completely pleased with the dealership personnel and our treatment during the purchase process and initial follow-up. It is also worth mentioning that we enjoy our vehicle and believe we made a wise decision to make this purchase, and to purchase through Glassman. More
Great Guest Service Everyone is always very nice and as soon as I park my car they are there to greet me. I go and catch up on the news in the back lounge and pretty soon Everyone is always very nice and as soon as I park my car they are there to greet me. I go and catch up on the news in the back lounge and pretty soon someone comes back and the car is ready. More
VERY GOOD The write-up person said it would take a hour and it did. She came to get me and escorted me thru the checkout procedure. My car was delivered to me The write-up person said it would take a hour and it did. She came to get me and escorted me thru the checkout procedure. My car was delivered to me clean. The waiting room was clean and there was fresh coffee More
Bluelink Said in early entry about what more I would like Hyundai to add to the blue link software for the 2016 model like the 2017 Santa models have. Said in early entry about what more I would like Hyundai to add to the blue link software for the 2016 model like the 2017 Santa models have. More
Run over on the trade in! I went to Glassman expecting to get a fair deal on both my trade in and purchase. Their trade in appraisal came in at $2,000 when I was asking $4,300. I went to Glassman expecting to get a fair deal on both my trade in and purchase. Their trade in appraisal came in at $2,000 when I was asking $4,300. The sales person said "Well with the mileage we will probably sell it for $3-4K. Imaging my surprise when I see the car listed on their website for $7,500! I knew I should have went with my initial instinct and walked, however, the sales person was very persuasive causing me to doubt my information. In the end it was my choice to accept what they were giving me, as I was to naïve at the time to think they were not being fair. I'll never go back nor do I recommend you going there either. More
A New Subaru Just picked up a 2016 Subaru Outback.....what a great car and excellent support by my Salesperson Jeff Stewart....the transaction went very smoothly, Just picked up a 2016 Subaru Outback.....what a great car and excellent support by my Salesperson Jeff Stewart....the transaction went very smoothly, all features were reviewed and a hands on demo on them. Introduced to the Service Manager and covered all aspects of service requirements in the future. More
2016 Hyundai Santa Fe Limited This was easily the best deal and easiest purchasing experience I've ever had buying a new vehicle. I drove from Chicago and it was worth the trip. This was easily the best deal and easiest purchasing experience I've ever had buying a new vehicle. I drove from Chicago and it was worth the trip. More