
Glassman Automotive Group
Southfield, MI
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Fast, friendly service Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not h Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not have to wait a long time before the work was completed. More
Good customer service Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer s Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer service I had at that dealership. They have raised the bar! More
Great Service They wereally very help and honest about everything I wanted to know about the car I was purchasing the customer service experience was great love They wereally very help and honest about everything I wanted to know about the car I was purchasing the customer service experience was great love More
Always 5-Star Service Originally the service estimated time was 1 hour and 45 minutes, but I was actually out of the dealership in 45 minutes! I loved the free car wash, an Originally the service estimated time was 1 hour and 45 minutes, but I was actually out of the dealership in 45 minutes! I loved the free car wash, and the last time I arrived, the driver and passenger side mats were vacuumed. More
great service visit Great location and also great customer service. I do all my maintenance work there and they always give a fairly accurate estimate on wait time. Great location and also great customer service. I do all my maintenance work there and they always give a fairly accurate estimate on wait time. More
Great Service Very professional and finished the service in the time that was committed to me when I checked in the vehicle. I would bring my car back to this deale Very professional and finished the service in the time that was committed to me when I checked in the vehicle. I would bring my car back to this dealership in the future. More
Always Great Service! Took our SUV in after hitting an awful pot hole on the highway and the car was un-drivable! Glassman Service, in particular, Brad, did a great job in Took our SUV in after hitting an awful pot hole on the highway and the car was un-drivable! Glassman Service, in particular, Brad, did a great job in taking care of the problem and keeping us informed every step of the way. All of the service people are really terrific here! We always bring our cars to Glassman! More
visitThe si Very professional and helpful during visit Explained all workings about the car and the final purchase price.The signing of papers went smooth and th Very professional and helpful during visit Explained all workings about the car and the final purchase price.The signing of papers went smooth and the car was washed and cleaned More
Dealership review Dealership met my expectations. Employees were professional and courteous. The were helpful when finalizing the deal. Delivery of the car was faster Dealership met my expectations. Employees were professional and courteous. The were helpful when finalizing the deal. Delivery of the car was faster than my expectation. More
excellent service for my Subaru Top of the line Service experience from Service Director to Service Advisor Marcey to the Service Tech. concerned, friendly, very knowledgeable. Not o Top of the line Service experience from Service Director to Service Advisor Marcey to the Service Tech. concerned, friendly, very knowledgeable. Not only did they fix my issue, they explained what caused the problem and how to avoid it in the future. Really seemed to care about me, I can help with that attitude throughout the service department. I have never been this pleased with a Dealership Service Department. More