Glassman Automotive Group

Skeptical at start but could not be happier at the end Even though Chelsea Short, the salesperson that helped me with my purchase, mentioned she is not very experienced with the sale process, her colleague Even though Chelsea Short, the salesperson that helped me with my purchase, mentioned she is not very experienced with the sale process, her colleagues were extremely helpful and supportive and I never had the feeling that I am in the wrong place or wrong hands. I return three times to the dealership for test drive and discussions and options and always found a responsive team and very straight forward answers that helped me take the decision to go with Glassman. During the vehicle delivery procedure Chelsea proved to be very confident and her vehicle functionality detailed and precise knowledge impressed me. She made sure I know where all the switches are and what their functionalities are. Jason, the Finance Manager, was very rigorous with the paperwork and transparent with all the costs. I admired his patience in dealing with my doubts if there was anything tricky in the entire deal. There wasn't. Thank you Chelsea, Jason and The Team!!! Ciprian More

Customer Service and pricing Service department staff not friendly; Brought car in to be checked for possible recall, had to pay $125.00 and advised of other issues with the car e Service department staff not friendly; Brought car in to be checked for possible recall, had to pay $125.00 and advised of other issues with the car even with no services rendered. Major overpricing. More

Fast, friendly service Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not h Made an appointment for my first 6000-mile service less than a week in advance. When I got there, the service team was very friendly, and I did not have to wait a long time before the work was completed. More

Good customer service Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer s Marcy took the time to explain in detail the service that I needed on my car. She truly made it a memorable experience. This was the best customer service I had at that dealership. They have raised the bar! More

Great Service They wereally very help and honest about everything I wanted to know about the car I was purchasing the customer service experience was great love They wereally very help and honest about everything I wanted to know about the car I was purchasing the customer service experience was great love More

Always 5-Star Service Originally the service estimated time was 1 hour and 45 minutes, but I was actually out of the dealership in 45 minutes! I loved the free car wash, an Originally the service estimated time was 1 hour and 45 minutes, but I was actually out of the dealership in 45 minutes! I loved the free car wash, and the last time I arrived, the driver and passenger side mats were vacuumed. More

great service visit Great location and also great customer service. I do all my maintenance work there and they always give a fairly accurate estimate on wait time. Great location and also great customer service. I do all my maintenance work there and they always give a fairly accurate estimate on wait time. More

Great Service Very professional and finished the service in the time that was committed to me when I checked in the vehicle. I would bring my car back to this deale Very professional and finished the service in the time that was committed to me when I checked in the vehicle. I would bring my car back to this dealership in the future. More

Always Great Service! Took our SUV in after hitting an awful pot hole on the highway and the car was un-drivable! Glassman Service, in particular, Brad, did a great job in Took our SUV in after hitting an awful pot hole on the highway and the car was un-drivable! Glassman Service, in particular, Brad, did a great job in taking care of the problem and keeping us informed every step of the way. All of the service people are really terrific here! We always bring our cars to Glassman! More

visitThe si Very professional and helpful during visit Explained all workings about the car and the final purchase price.The signing of papers went smooth and th Very professional and helpful during visit Explained all workings about the car and the final purchase price.The signing of papers went smooth and the car was washed and cleaned More