
Glassman Automotive Group
Southfield, MI
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Light bulb replacement Excellent service and good customer service. Recommend you to others and will continue to use this dealer for future needs. Service personal were fri Excellent service and good customer service. Recommend you to others and will continue to use this dealer for future needs. Service personal were friendly and helpful More
Total experience was great! Love my outback! Service was attentive and thorough. Would definitely seek out Glassman for my next auto purchase. Arden worked with me to make my ov Love my outback! Service was attentive and thorough. Would definitely seek out Glassman for my next auto purchase. Arden worked with me to make my overall experience a good one. More
Excellent Service I am always pleased with the quality service that is given in such a timely manner. I've never had any issues with receiving proper maintenance for m I am always pleased with the quality service that is given in such a timely manner. I've never had any issues with receiving proper maintenance for my vehicle. The customer service makes you feel like you are family. What's also important is they are very accommodating for individuals with busy schedules due to work. They get you in and out yet providing such quality service. Michael Welch, Service Director keep up the good work. More
Quick visit I was notified via a phone call to come in for my first oil change. I really appreciated because I'm so busy, I would have forgottem. I was notified via a phone call to come in for my first oil change. I really appreciated because I'm so busy, I would have forgottem. More
Excellent Service Service Sarah is excellent she really takes care of your needs, very knowledgeable, articulate and helpful. The service technicians are well trained. Overall Sarah is excellent she really takes care of your needs, very knowledgeable, articulate and helpful. The service technicians are well trained. Overall a good experience. More
Fast and great service My great service started with Sarah, she was friendly and made me feel not only welcome, but special. She made sure I got the right service based on My great service started with Sarah, she was friendly and made me feel not only welcome, but special. She made sure I got the right service based on what the car needed to keep it running at high standard. The repairs were do in a timely manner and without errors. More
Beautiful car dealership with awesome customer service. Glassman Auto is a beautiful car dealership which has awesome customer service associates working for them. They will always be there for you-be Glassman Auto is a beautiful car dealership which has awesome customer service associates working for them. They will always be there for you-before, during, and after your purchase. I would definitely recommend my salesperson, Jeff Stewart to anyone looking to purchase a new or used car !! More
Always please with the staff Great customer service. ALWAYS. Unfortunately, the problem was not resolved. Too much money spent for the problem not to be resolved. Need the techni Great customer service. ALWAYS. Unfortunately, the problem was not resolved. Too much money spent for the problem not to be resolved. Need the technicians to take a second look. Didn't see the old parts. Unable to see what the technicians were describing about the car. Have to go on trust. Uncomfortable with that. More
Satisfied. I was happy with their readiness to taken my previous leased car (also from Glassman Kia) which had had a collision and had not been fixed yet because I was happy with their readiness to taken my previous leased car (also from Glassman Kia) which had had a collision and had not been fixed yet because of time constraints. Because the insurance was ready to cover the repair costs, KIA told me that they would fix it themselves, took in the car as it was (damaged) and allowed me to lease a new car. More
New Car Purchase Rating Jason was a great salesperson. He was professional and knowledgeable. He worked hard to earn our business. He has done a nice job with follow-up. Th Jason was a great salesperson. He was professional and knowledgeable. He worked hard to earn our business. He has done a nice job with follow-up. The End More