
Glassman Automotive Group
Southfield, MI
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anniversary suprise I received a customer follow-up call from Jason to inquire how our leased 2014 Forester was treating us, after a short conversation, I inquired if the I received a customer follow-up call from Jason to inquire how our leased 2014 Forester was treating us, after a short conversation, I inquired if the was any pull-ahead leases available? Jason called me back with a sign and drive offer to turn the 2014 in and lease a 2016 Forester for less $$ and the dealership would pay for the 1st mo lease. needless to say we drove the 2016 home that evening. they even removed the trailer hitch I installed and returned it Great experiance overall- More
Brad is excellent. He is an asset to your company. Brad and Sarah have always been incredible. They have assisted me with any problems that I have had. They follow up with service visits. I would re Brad and Sarah have always been incredible. They have assisted me with any problems that I have had. They follow up with service visits. I would recommend your dealership to friends because of these 2 individuals. Thank you More
trusting Thank you to Sarah for her helping and honesty! I can trust her and the dealership. I recommend this dealer! Thank you, you make me feel safe. Thank you to Sarah for her helping and honesty! I can trust her and the dealership. I recommend this dealer! Thank you, you make me feel safe. More
Service Visit Glassman Hyundai is a customer oriented business. They make you feel important, they go beyond making sure your service concerns are met. Stephanie is Glassman Hyundai is a customer oriented business. They make you feel important, they go beyond making sure your service concerns are met. Stephanie is awesome! More
Saab service department Service department manager Sara along with auto-technician Kyle, have taken great care of my Saab. Their knowledge, personal attention and professiona Service department manager Sara along with auto-technician Kyle, have taken great care of my Saab. Their knowledge, personal attention and professionalism is outstanding! I have purchased cars from the Glassman family since the 1980's and remain confident in the staff and the Glassman service delivery model. More
The work on our daughter's car was done in a very timely way Our daughter had to drive to Portland, Oregon this summer for a job with the Nike Co. We asked Glassman Service to prep our daughter's Subaru for the Our daughter had to drive to Portland, Oregon this summer for a job with the Nike Co. We asked Glassman Service to prep our daughter's Subaru for the long trip. With over 60,000 miles on her Subaru Forester, she made the long trip with zero problems from her "baby"! Thank-you Glassman Service rep's; (Sarah and Bradley) for getting our daughter's car prepped right! More
Excellent Service The Service Department is very thorough. All requirements are explained, an estimated time is given and shuttle service is there if you need it. Ver The Service Department is very thorough. All requirements are explained, an estimated time is given and shuttle service is there if you need it. Very professional staff and service writer. You can trust them. More
great service Did more work than needed and went out of their way to please me. I wanted an oil change and they got it done. Very pleased Did more work than needed and went out of their way to please me. I wanted an oil change and they got it done. Very pleased More
Saab 9-2X service I took my 2005 saab 9-2X for service. All the service and consultant Sarah helped me was great. I will recommend and take my car again. I took my 2005 saab 9-2X for service. All the service and consultant Sarah helped me was great. I will recommend and take my car again. More
Understanding the Customer First met Sarah the second time I came in for service. Not only was she friendly and competent, she has the ability to listen to the customer, pin poi First met Sarah the second time I came in for service. Not only was she friendly and competent, she has the ability to listen to the customer, pin point the main problem and get to the answer. She's shows patience, effectiveness and has the customer in mind. Always offers a revisit or phone conversation to the customer to solve any problem. More