Glassman Automotive Group

Financing a new vehical Was decent experience however car that I was specifically looking for was not available, was not told sales price outright listed price was with all a Was decent experience however car that I was specifically looking for was not available, was not told sales price outright listed price was with all applicable discounts such add student/military which I was neither. Wouldn't recommend. More

back bumper repair They were efficient, prompt, and polite. The had my car ready at the date and time originally stated. Stephanie was very helpful since I dropped off They were efficient, prompt, and polite. The had my car ready at the date and time originally stated. Stephanie was very helpful since I dropped off my car after hours to have my car safely stored and transported from the dealership to the collision shop the next day. More

Courteous and professional. No surprises and efficient service. Everything was completely explained and completed on time. I would recommend the service department most highly an No surprises and efficient service. Everything was completely explained and completed on time. I would recommend the service department most highly and without any reservation. More

Inefficient I called to get an estimate on a 2016 Outback (presently July 2015). The sales person, Jessica, told me that she can not give me a price because I di I called to get an estimate on a 2016 Outback (presently July 2015). The sales person, Jessica, told me that she can not give me a price because I did not provide her with a quote via COSTCO in which she could beat. All I asked her for was an "invoice quote considering I was going to go through the Costco Auto Program" so I could make an informative decision on which dealership I would order my new vehicle from. What she did not know was that I already had 2 other dealership quotes and both of those dealerships had no problem spitting out a quote, in a heartbeat. I was NOT impressed. If being candid is what the dealer claims than please do not play the # game with me. Just give me a quote and let me make the decision. To ask me how much I want to put down has NOTHING to do with the invoice quote, don't insult me, I know better. I also know that asking for a Costco quote in not your first rodeo, that could have been an easy quote. More

best car shopping experience ever Car was well presented in every way. After a thorough run through of how to utilize all of the car features, dealership left the door open for me to r Car was well presented in every way. After a thorough run through of how to utilize all of the car features, dealership left the door open for me to return any time with further questions. More

Great Prices for Great Credit I liked that I never felt pressure to purchase from them and the service was good. A few follow up difficulties but overall I am happy with my purchas I liked that I never felt pressure to purchase from them and the service was good. A few follow up difficulties but overall I am happy with my purchase. The price was more than I had expected even with good credit based on there tier system. Something to consider, if you see a car you are serious about insist they un your credit to see what you would be paying before you get too committed! But overall I enjoyed working with them, More

Service Visit Review Stephanie was really helpful. I have come to the dealership about the tire pressure sensor light issue about 3 times. This times instead of just reset Stephanie was really helpful. I have come to the dealership about the tire pressure sensor light issue about 3 times. This times instead of just resetting the check light. She order a new sensor for the tire pressure light as that was causing the light to appear again and again. More

Personal service Sarah went out of her way to make sure I knew what was happening with my car every step of the way. I was particularly grateful that I was able to get Sarah went out of her way to make sure I knew what was happening with my car every step of the way. I was particularly grateful that I was able to get in without an appointment and had my car back before the end of the day. Also, I had asked for an expensive repair that proved unnecessary; kudos to Sarah and the crew for letting me know that I would not need to make the expenditure...rather than just going ahead with it and saying, "But that's what the customer wanted." An excellent customer service experience. More

Saved my van I have been coming here for 8 years for my Subaru Forester. No issues. Last week, I was driving to work in my Toyota Sienna (125k miles and was just s I have been coming here for 8 years for my Subaru Forester. No issues. Last week, I was driving to work in my Toyota Sienna (125k miles and was just serviced 2 months before) and noticed the smell of oil. This got worse so i felt I had an oil leak. the nearest Toyota dealer was about 10 miles away and I was about 2 miles from Glassman. I drove straight to Glassman. About 1/2 mile from the dealer, the engine started making a clicking noise. Just at the entrance to the dealership, the engine oil light went on for one second then went off. Even though, they are not a Toyota dealer, they took my car in. The engine oil tubing to the engine had worn out and was leaking badly. They ordered the part from Toyota and fixed it in 3 working days. The engine is working fine. They saved my car. If I had refused to see me and made me drive to the Toyota service, the engine probably would have seized and died on me, and I'd be looking for another car at this time. More

Service Department I've had several cars over the years and I must say that Glassman is A1. I love my KIA Soul and when I take the Soul for service I receive luxury ser I've had several cars over the years and I must say that Glassman is A1. I love my KIA Soul and when I take the Soul for service I receive luxury service all the time. The service people are friendly and they always greet you with a smile. More