
Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,044 reviews
My wife and I had a good experience with Glassman Subaru. Salesperson Ethan was pleasant to work with and made our buying process smooth and pressure free. Salesperson Ethan was pleasant to work with and made our buying process smooth and pressure free. More
Service was done in the time initially told by Michael and parts needed were ordered with a follow up callin a timely manner for puttingvthe parts in. and parts needed were ordered with a follow up callin a timely manner for puttingvthe parts in. More
Glassman service reps always provide me with personalized assistance. They are knowledgeable and helpful. They offer prompt shuttle service if needed. assistance. They are knowledgeable and helpful. They offer prompt shuttle service if needed. More
Each person I have met in the service department couldn't have been more pleasant and helpful. Josie Harris, who was the contact person for this service visit, was very pleasant, positive, knowledgeable, pr have been more pleasant and helpful. Josie Harris, who was the contact person for this service visit, was very pleasant, positive, knowledgeable, professional and dedicated to resolving the issues with the car. She was able to arrange a loaner car and arranged for me to picked up at my home so that I could receive the loaner. She was diligent about keeping me informed about the status of my car, and had the paper work all prepared when I arrived. I thoroughly appreciate Josie and all she has done to make the repair issue a positive experience. She is an excellent example of quality customer service for your company. You are fortunate have her on your staff. More
Service reps were professional and very helpful with advising me on a few technical issues I was having with how to turn off some of the electronic features. advising me on a few technical issues I was having with how to turn off some of the electronic features. More
I dropped my car off in the evening for a 7:30 appointment the next day. My response was very timely. I was kept in touch about what work was needed and the cost involved. Work on my car was finis appointment the next day. My response was very timely. I was kept in touch about what work was needed and the cost involved. Work on my car was finished that day, A ride was sent out to pick me up quickly. More
Thank you, Dominic, for making my first car-buying experience awesome! Your knowledge of the vehicle helped me understand all the features quickly. I appreciate your patience and responsiveness in ans experience awesome! Your knowledge of the vehicle helped me understand all the features quickly. I appreciate your patience and responsiveness in answering all my questions even after the sale! More