
Glassman Automotive Group
Southfield, MI
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Each person I have met in the service department couldn't have been more pleasant and helpful. Josie Harris, who was the contact person for this service visit, was very pleasant, positive, knowledgeable, pr have been more pleasant and helpful. Josie Harris, who was the contact person for this service visit, was very pleasant, positive, knowledgeable, professional and dedicated to resolving the issues with the car. She was able to arrange a loaner car and arranged for me to picked up at my home so that I could receive the loaner. She was diligent about keeping me informed about the status of my car, and had the paper work all prepared when I arrived. I thoroughly appreciate Josie and all she has done to make the repair issue a positive experience. She is an excellent example of quality customer service for your company. You are fortunate have her on your staff. More
Service reps were professional and very helpful with advising me on a few technical issues I was having with how to turn off some of the electronic features. advising me on a few technical issues I was having with how to turn off some of the electronic features. More
I dropped my car off in the evening for a 7:30 appointment the next day. My response was very timely. I was kept in touch about what work was needed and the cost involved. Work on my car was finis appointment the next day. My response was very timely. I was kept in touch about what work was needed and the cost involved. Work on my car was finished that day, A ride was sent out to pick me up quickly. More
Thank you, Dominic, for making my first car-buying experience awesome! Your knowledge of the vehicle helped me understand all the features quickly. I appreciate your patience and responsiveness in ans experience awesome! Your knowledge of the vehicle helped me understand all the features quickly. I appreciate your patience and responsiveness in answering all my questions even after the sale! More
I appreciate the service I received whenever I come to the dealership. All the employees that I’ve come encounter with were all kind and helpful. The service advisor always goes over what my car needs, the dealership. All the employees that I’ve come encounter with were all kind and helpful. The service advisor always goes over what my car needs, The last time I was there for a couple of recalls the advisor explained to me Exactly what they were gonna to do and what the new changes would entail. I have never had an unpleasant experience at GlassmanAutomotive,, because they have the best employees. Thank you Glassman!! More
It was my first experience purchasing a vehicle from this dealership and it couldn't have been a better experience. My salesperson was so very helpful in many ways -- giving me two test drives, finding my ex dealership and it couldn't have been a better experience. My salesperson was so very helpful in many ways -- giving me two test drives, finding my exact Tucson Hybrid, and spending a great deal of time giving me a tutorial on the various functions of the vehicle. More
The salesman, Ian, was friendly and extremely knowledgeable. He made the entire process go smoothly. I would highly recommend him to anyone knowledgeable. He made the entire process go smoothly. I would highly recommend him to anyone More