Glassman Automotive Group

Josie in the service was so helpful to us as our car broke down on MI while we were on vacation. She kept us posted on status odvthe repairs and showed sincere kindness to our unfortunate situation. broke down on MI while we were on vacation. She kept us posted on status odvthe repairs and showed sincere kindness to our unfortunate situation. More

First, was surprised we had to drive all the way to Glassman for an oil change...wasn't told we had to go to a "subaru" authorized oil change place until after we leased vehicle - or our warranty would Glassman for an oil change...wasn't told we had to go to a "subaru" authorized oil change place until after we leased vehicle - or our warranty would be cancelled. BUT, our experience for the oil change service was impeccable. More

Staff are pleasant and efficient at all levels of the organization. It's clear they really enjoy working for the Glassman's. organization. It's clear they really enjoy working for the Glassman's. More

It’s easy to make appointments on line, the waiting area is very comfortable and the service time is delivered in the time received or better. I love the diagnostic print out that allows me to plan for upc is very comfortable and the service time is delivered in the time received or better. I love the diagnostic print out that allows me to plan for upcoming maintenance. More

Repair service for my car was very good. Roy was very helpful and polite and explained the process of repair . Roy was very helpful and polite and explained the process of repair . More

Sortof cramped waiting area but overall fine. There were helpful and friendly service people who communicated well. There were helpful and friendly service people who communicated well. More

Service, support, and price were all excellent. This entire experience was positive. Dominic was attentive and went over everything with me This entire experience was positive. Dominic was attentive and went over everything with me More

I had an excellent experience at Glassman Kia and I am confident that I will be back for other maintenance and repairs. confident that I will be back for other maintenance and repairs. More

The process to obtain my car was great and your service department is also great...this is my fourth Subaru outback. department is also great...this is my fourth Subaru outback. More

I have a 2019 Subaru Impreza which had been serviced where it was purchased. On recommendation of a friend, I came to Glassman. This was my first appointment for an oil change in the Service Departmen where it was purchased. On recommendation of a friend, I came to Glassman. This was my first appointment for an oil change in the Service Department. Roy answered my questions, explained everything in detail and had a great attitude. Mathew, the technician, came out and also answered questions about the inspection. Other necessary services were provided as anticipated. I found staff to be positive, knowledgeable and very helpful from being greeted on arrival to the cashier at the end. I drove out of service when I remembered that I needed a change on my dash board but did not know how to do it. When I came back in the staff recognized that I had just left and immediately came to the car. A service person got in and was able to make the adjustment. I will definitely will return to get service from this location. More