
Glassman Automotive Group
Southfield, MI
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I have a 2019 Subaru Impreza which had been serviced where it was purchased. On recommendation of a friend, I came to Glassman. This was my first appointment for an oil change in the Service Departmen where it was purchased. On recommendation of a friend, I came to Glassman. This was my first appointment for an oil change in the Service Department. Roy answered my questions, explained everything in detail and had a great attitude. Mathew, the technician, came out and also answered questions about the inspection. Other necessary services were provided as anticipated. I found staff to be positive, knowledgeable and very helpful from being greeted on arrival to the cashier at the end. I drove out of service when I remembered that I needed a change on my dash board but did not know how to do it. When I came back in the staff recognized that I had just left and immediately came to the car. A service person got in and was able to make the adjustment. I will definitely will return to get service from this location. More
Josey has always been informative and kind. Austyn was especially attentive and helpful. He was able to trouble shoot an alert on my dashboard and went out of his way to correct it. Austyn was especially attentive and helpful. He was able to trouble shoot an alert on my dashboard and went out of his way to correct it. More
Excellent! The sales department are very professional and friendly, they are patient and responsive promptly, provide good introduction about car I am intereste The sales department are very professional and friendly, they are patient and responsive promptly, provide good introduction about car I am interested to see. More
Excellent service. I was greeted immediately and the work was done very quickly. Everything was done to make me comfortable and I was updated about the progress of the I was greeted immediately and the work was done very quickly. Everything was done to make me comfortable and I was updated about the progress of the work. More
I’m new to this brand & dealership. My first impression was not good. I think this dealership has potential, just needs customer service training. My overall issue was somewhat addresse My first impression was not good. I think this dealership has potential, just needs customer service training. My overall issue was somewhat addressed. For the price you pay for the vehicles ( Genesis) customer service should be A+. More
Very friendly and knowledgeable staff. Very nice dealership with a large inventory. Gave me a fair price for my trade in and on a new lease. The entire experience from the time I walked Very nice dealership with a large inventory. Gave me a fair price for my trade in and on a new lease. The entire experience from the time I walked in the door until I drove off the lot with my new car was excellent! I recommend Glassman to friends and family. They should definitely be on your short list. More
I have bought many cars from Jeff Stewart. He helped with each purchase. He knows everything about my new cars. He is an excellent salesman He helped with each purchase. He knows everything about my new cars. He is an excellent salesman More