
Glassman Automotive Group
Southfield, MI
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When you enter the service center the staff focuses on listening to your concerns and how to resolve your concerns with your vehicle. Staff are respectful of your time and gives you the opportunity to wai listening to your concerns and how to resolve your concerns with your vehicle. Staff are respectful of your time and gives you the opportunity to wait for the work to be completed or have a porter take you home until your car is ready. A porter will pick you up when your car is ready. You are also given an estimate on the repair cost on the service for your car. If repairs cost are above the estimate you will receive a call informing you of the cost and the time needed for the repairs. The customer is always aware of the status of your vehicle More
I have been dealing with this dealer for the past 40 years and I'll tell you I have recommended glassman automotive to many people years and I'll tell you I have recommended glassman automotive to many people More
While I had to wait some time for my car, I know this is not unusual. They kept me informed and the deal was exactly as I expected. No surprises. not unusual. They kept me informed and the deal was exactly as I expected. No surprises. More