Glassman Automotive Group

Everyone would answer every question I asked. I was not told price for the Forester till after I asked, paid more that I thought I would based on online prices, also everyone was very nice and pr I was not told price for the Forester till after I asked, paid more that I thought I would based on online prices, also everyone was very nice and professional, car was not ready when I got there but it became ready fast More

Anxious about the first visit. Had gotten used to the 'original' location and it was always a pleasant experience. Surprisingly, the new location is pretty much the same (in layo Had gotten used to the 'original' location and it was always a pleasant experience. Surprisingly, the new location is pretty much the same (in layout and courtesies) but has been taken up a few notches. Every employee I interacted with was engaging. Nothing negative to say. More

Only recommends what is actually needed for my car. This past visit, the work was done much sooner than I expected, so I was happy about that. This past visit, the work was done much sooner than I expected, so I was happy about that. More

1. Easy to schedule or change an appt 2. On time- have never waited to get checked in 3. Friendly and professional personnel 4. Nice waiting room — used shuttle once which was also very nice 5. Any wor never waited to get checked in 3. Friendly and professional personnel 4. Nice waiting room — used shuttle once which was also very nice 5. Any work done is explained beforehand 6. Overall, more thank pleased with Glassman More

Very friendly team. Asked me how I was doing explained everything in detail. Didn't try to up sell me. Crack a few jokes. Smiles all around. Seem like everyone enjoyed w Asked me how I was doing explained everything in detail. Didn't try to up sell me. Crack a few jokes. Smiles all around. Seem like everyone enjoyed working. More

The lease process was fairly straight forward. My salesperson was professional and nice to work with and helped to answer questions I could think to ask. Although I was not informed that their was My salesperson was professional and nice to work with and helped to answer questions I could think to ask. Although I was not informed that their was a difference in the price for the different color license plates nor was I aware of the tire warranty until the time of signing which changed my expected monthly payment. Also, for a car (Genesis) of that caliber, I was disappointed that the front grill was not thoroughly cleaned and the vehicle dashboard appeared dusty. I feel more meticulous detail should have been taken in the final cleaning of the vehicle; it should have been showroom clean. Aside from the above discrepancies, it was an overall good experience. More

Josie was the nicest person I have ever met in your service dept. She was very respectful and kind, I left my phone in the car and needed it to finish work while I waited for my car. I asked her if service dept. She was very respectful and kind, I left my phone in the car and needed it to finish work while I waited for my car. I asked her if she could retrieve it. Josie did get and was so nice about it. Thank you again Josie! More

I always take my car to Glassman for service. They’re well prepared to take care of my automotive needs. They’re well prepared to take care of my automotive needs. More

Fast, transparent pricing, and friendly service. Will happily come back for the next scheduled maintenance. Will happily come back for the next scheduled maintenance. More

Warmly greeted upon arrival. Service area was clean and comfortable. Vehicle was ready as indicated. Very satusfied Service area was clean and comfortable. Vehicle was ready as indicated. Very satusfied More