
Glassman Automotive Group
Southfield, MI
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I went to the dealer for this repair because it was something only a dealer could do. For most maintenance I go to Curt's Service in Oak Park MI. They are less expensive. They give me a personalized something only a dealer could do. For most maintenance I go to Curt's Service in Oak Park MI. They are less expensive. They give me a personalized service that is not available at Glassman. They are the gold standard which not even Glassman can reach. More
Tom Kalmeta did a great job arranging my new lease of a 2024 Legacy Premium! He arranged all the paperwork and even came to Oakland University to drop off the new car and pick up the old one! Outstanding 2024 Legacy Premium! He arranged all the paperwork and even came to Oakland University to drop off the new car and pick up the old one! Outstanding efficiency and helpfulness! Great job! More
Adam was up front and easy to work with. I wasn’t pressured to buy something different that what I came in for, and their was no ”let me ask my manager” nonsense. I wasn’t pressured to buy something different that what I came in for, and their was no ”let me ask my manager” nonsense. More
Sa’Von was extremely professional and helpful. I was having a stressful moment and his kindness along with the information he provided was very helpful for my pleasant experience at the dealership I was having a stressful moment and his kindness along with the information he provided was very helpful for my pleasant experience at the dealership. More
Very efficient. However, the techs could be a bit more attentive. Also the customer waiting area could be a bit less drafty. However, the techs could be a bit more attentive. Also the customer waiting area could be a bit less drafty. More
Glassman was excellent. Assisted me getting an appointment quickly and explained the process once I arrived. I was updated frequently and findings were relayed to me in a ti Assisted me getting an appointment quickly and explained the process once I arrived. I was updated frequently and findings were relayed to me in a timely manner. One person who really went above and beyond was Jorge, He met me at my vehicle and took the information down regarding the car issues, He showed me the waiting area, updated me with the findings and a plan for the repair. My car was washed, and cleaner than when I dropped it off. He was professional, helpful and appeared to genuinely enjoy his job along with working with the public. More