Glassman Automotive Group
Southfield, MI
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Mel was terrific. She was professional and friendly. She timely provided me with the info needed for my current repair issue, as well as giving info on future maintena She was professional and friendly. She timely provided me with the info needed for my current repair issue, as well as giving info on future maintenance. I really appreciated that. More
Honest, knowledgeable, and always friendly. I know when I take my vehicles here for service they’ll be in good hands. Highly recommended. I know when I take my vehicles here for service they’ll be in good hands. Highly recommended. More
They took pictures of my rim for service and replacement; needless to say, I needed to send a 2nd set of pictures to them and I'm yet to receive a call for service. #disappointed. needless to say, I needed to send a 2nd set of pictures to them and I'm yet to receive a call for service. #disappointed. More
Everyone who works there are very nice and helpful ! They always give Excellent service, The mechanics do Excellent work on my car too !! I enjoy the customer waiting areas too. They always give Excellent service, The mechanics do Excellent work on my car too !! I enjoy the customer waiting areas too. More
I had a 10 o’clock appointment was told that the tech wasn’t coming in till 3 PM I sat in their waiting room for four hours before someone came out to tell me this then they decided that there was nothin wasn’t coming in till 3 PM I sat in their waiting room for four hours before someone came out to tell me this then they decided that there was nothing wrong with the car and sent me home. The gentleman that checked my car and gave me attitude from the beginning refused to talk to me to find out what was wrong with my car checked it in and said will have it done in an hour or two without being even told what was wrong with my car. From the beginning of my appointment to the i walked out everyone I Dealt with very unprofessional attitude and unwillingness to listen to my concerns will never come back to your service department ever again More
Glassman Kia is the absolutely best. In these days when customer service is an oxymoron - they really do live up to the name. Attention to detail, and responsiveness to concerns - all wi In these days when customer service is an oxymoron - they really do live up to the name. Attention to detail, and responsiveness to concerns - all with timeliness and fair pricing. I wouldn't take my car anywhere else. Joshua LaPointe was my service contact and is the VERY BEST at what he does! More
Excellent service department. Staff was friendly, efficient, knowledgeable. Service was less than an hour for oil change, tire rotation, and other inspection/maintenance due at th Staff was friendly, efficient, knowledgeable. Service was less than an hour for oil change, tire rotation, and other inspection/maintenance due at the time. Very happy with the service. More