Glassman Automotive Group

I went to the dealer for this repair because it was something only a dealer could do. For most maintenance I go to Curt's Service in Oak Park MI. They are less expensive. They give me a personalized something only a dealer could do. For most maintenance I go to Curt's Service in Oak Park MI. They are less expensive. They give me a personalized service that is not available at Glassman. They are the gold standard which not even Glassman can reach. More

I started out just "looking for information". Questions were answered and a opportunity to drive the vehicle was offered. Within 2 days I had posssesioin of the Genesis I had driven. I have d Questions were answered and a opportunity to drive the vehicle was offered. Within 2 days I had posssesioin of the Genesis I had driven. I have driven KIA's since 2008 utilizing the same dealership over these years. Custome service is what has always been excellent. I've had the Amanti, Cadenze, K900 and a K5. The K5 was more sporty and didn't compare to the K900 which is no longer available in the new market. Since the K900 has been my comparison, this is what led me to the Genesis. So far, most enjoyable to drive and am looking forward to a longer road trip the end of the month. The one thing which has impressed me the most has been the accessability to Michael Glassman. I hadreceived this survey, but not yet completed it when I had a concern. I though I'd see if I could contact Michael Glassman, which I did. I left a mesage, got an immediate call back and 2 follow up calls to see if all had been resolved. My concern was handled and I find this type of customer interaction truly remarkable. I intend to meet this gentleman, personally, and thank him for his courtesy and concern. More

My experience at Glassman Automotive Group was good. I had no problems as they went straight to work on my vehicle. The whole service experience was under 2 hours. Mike was my serviceman and he did a gr I had no problems as they went straight to work on my vehicle. The whole service experience was under 2 hours. Mike was my serviceman and he did a great job servicing my vehicle. More

Very organized, ran on time and was very clear about service and price. Thank you! service and price. Thank you! More

Adam was up front and easy to work with. I wasn’t pressured to buy something different that what I came in for, and their was no ”let me ask my manager” nonsense. I wasn’t pressured to buy something different that what I came in for, and their was no ”let me ask my manager” nonsense. More

Quick turnaround on a new lease. In on Wednesday out on Saturday. Very quick indeed. In on Wednesday out on Saturday. Very quick indeed. More

Tom Kalmeta did a great job arranging my new lease of a 2024 Legacy Premium! He arranged all the paperwork and even came to Oakland University to drop off the new car and pick up the old one! Outstanding 2024 Legacy Premium! He arranged all the paperwork and even came to Oakland University to drop off the new car and pick up the old one! Outstanding efficiency and helpfulness! Great job! More

Sa’Von was extremely professional and helpful. I was having a stressful moment and his kindness along with the information he provided was very helpful for my pleasant experience at the dealership I was having a stressful moment and his kindness along with the information he provided was very helpful for my pleasant experience at the dealership. More

great customer service! thorough process and efficient. the guy that prepared my paperwork was very friendly and kind thorough process and efficient. the guy that prepared my paperwork was very friendly and kind More