Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,441 reviews
To say the least, I really enjoyed my experience at Glassman Automotive and would recommend them to anyone. My main takeaway was how professional all staff were to me, by phone, at the desk, and after Glassman Automotive and would recommend them to anyone. My main takeaway was how professional all staff were to me, by phone, at the desk, and after service was completed. They were very knowledgeable as they gave me further recommendations to increase the longevity of my vehicle even though I only went in for a recall service. The manager, Mike accommodated my needs by allowing me to swifty reschedule my appointment! -This was greatly appreciated! More
The dealership was the 2nd Genesis dealer I visited. The buying experience was easy and positive, from my salesperson, Andrew Borowski, to the General Manager, David Barash. Negotiations were handled The buying experience was easy and positive, from my salesperson, Andrew Borowski, to the General Manager, David Barash. Negotiations were handled in good faith and I got the exact car I was looking for. Andrew even followed up after the sale. I've bought a lot of cars over the years and I think this was my best experience. More
Most of my experience was positive, especially with Omar. However, my experience with Tom was less than optimal. He seemed to have a problem remembering the terms that had been agreed to until I had left voi However, my experience with Tom was less than optimal. He seemed to have a problem remembering the terms that had been agreed to until I had left voicemail reminders. That took place a few days after I took possession of the Subaru. Then the financial agreement was followed up. I wasn’t a happy camper that I had to go to such lengths before a check was issued. More
ETHAN WAS VERY POLITE AND KNOWLEDGEABLE. HE ESTABLISHED A RELAXED ENVIRONMENT; ANSWERED ALL MY QUESTIONS; AND WAS KNOWLEDGABLE ABOUT THE CAR SO I DIDN'T FEEL COAXED INTO ANYTHING. HE HAS ALS HE ESTABLISHED A RELAXED ENVIRONMENT; ANSWERED ALL MY QUESTIONS; AND WAS KNOWLEDGABLE ABOUT THE CAR SO I DIDN'T FEEL COAXED INTO ANYTHING. HE HAS ALSO SHOWED GOOD FOLLOW UP SKILLS AFTER I BOUGHT THE CAR. More
I went to this location with intentions to just browse and maybe test drive this red 2024 Outlander I had my eyes on. I wasn't super confident in my approval odds as I had a recent bankruptcy. The first p and maybe test drive this red 2024 Outlander I had my eyes on. I wasn't super confident in my approval odds as I had a recent bankruptcy. The first person to approach me was Brett S. He was the most kind, considerate and personable car salesman I have EVER MET (like no used car salesman stereotype here). He was friendly and engaging and cared more about me learning more about this vehicle I loved than selling it to me. He applied no pressure at all. To my surprise I was approved for the Outlander and got to drive home in the vehicle of my dreams. I call her "Ruby Red"!!! If you ever visit this location ASK FOR BRETT S.!!!!! More
This was my first visit to the dealership for recall work. Corey is extremely knowledgeable and courteous. I really appreciate that he provided regular status with me have to contact him. He also share work. Corey is extremely knowledgeable and courteous. I really appreciate that he provided regular status with me have to contact him. He also shared future maintenance need options. I appreciate the attentive service provided. More












