Glassman Automotive Group

I recently wrote a terrible review. After speaking to my salesman, Mohamad at the Southfield location I respectfully would like to amend my previous remarks He called me although dee After speaking to my salesman, Mohamad at the Southfield location I respectfully would like to amend my previous remarks He called me although deeply hurt, bewildered and disappointed by my review he pulled up my sales work and we went over the contract again He explained everything to me. Did I fully understand everything this time? No, however, that’s not a bad reflection on him it simply was my comprehension not being on point. I raised several points and he patiently answered by concerns he offered his advice which made me rethink the terms of my contract. I was so wrong my only defense is I am over wrought with a lot of things that I am experiencing presently. After speaking with him I felt better about my contract and extremely bad about my comments about him. After speaking to him in a stress free environment I was able to think about him more objectively. He is a caring person and he proved himself to be a true gentleman and an outstanding professional His first concern was about addressing my concerns and not once did he exhibit any anger or disrespect although my comments about him and the other salesperson were harsh In my opinion, he proved himself to be a genuine and honest salesperson. if he chooses to remain in this profession and continue to treat people as well as he treated me He should, like cream, raise to the top. I am full of remorse after slandering this person reputation within your organization I was wrong. My only recommendation would be to go over the contract with the customer slowly to make sure the customer truly understands what they are signing Again I am truly sorry, remorseful and most importantly at peace within myself regarding the terms of my contract and with the way he handled his self during our follow up conversation. My opinion has drastically changed and I think he is a true asset to the Glassman organization Thank you More

This is the 5th evaluation that you have sent me. I have given great reports on all of them Do I need to give a poor report to stop the continuous evaluations PS: In addition to the several eval I have given great reports on all of them Do I need to give a poor report to stop the continuous evaluations PS: In addition to the several evaluations I submitted, I even personally called the Service Mgr with a glowing report on my service write up person More

My first visit and l hope to be shopping next time! After I turn in my lease from a diffrent dealer that dosn't understand real service. After I turn in my lease from a diffrent dealer that dosn't understand real service. More

Made my apptmnt to take my car in for service. They were polite, finished my service, and delivered my car back to me with ample time to spare. They were polite, finished my service, and delivered my car back to me with ample time to spare. More

I am always nervous when it comes to car issues but this dealership went above and beyond to address my concerns and effectively communicate with me in a timely and efficient manner. Thank you again for eve dealership went above and beyond to address my concerns and effectively communicate with me in a timely and efficient manner. Thank you again for everything More

service was very good and simple to drop off and pick up the car. very easy the car. very easy More

This is my third time coming to Tom Kalmeta at Glassman Subaru for a lease. It feels like visiting an old friend. He is always so kind and really pays attention to what I want in my next vehicle and I ab Subaru for a lease. It feels like visiting an old friend. He is always so kind and really pays attention to what I want in my next vehicle and I absolutely will never go anywhere else. More

Quick, friendly service. Was pretty expensive, though. Brought it in for its first "check up". Was pretty expensive, though. Brought it in for its first "check up". More

Stanley was very helpful and understood our needs and was able to give us a deal. able to give us a deal. More