Glassman Automotive Group

I appreciated the great customer service provided by Josie. A the shuttle ride back to my residence was very welcoming. Josie. A the shuttle ride back to my residence was very welcoming. More

Advisor Adam Wiltscheck explained what maintenance services were recommended at the mileage level of my vehicle. He gave me an accurate time estimate and kept me informed. services were recommended at the mileage level of my vehicle. He gave me an accurate time estimate and kept me informed. More

Great auto tech support & customer service help. The service was fast with curtious follow up call. The service was fast with curtious follow up call. More

We Came To Glassman Kia For Service On Our 2020 Kia The Service Technician Sa,von Thomas Helped Us With All Our Concerns We Are Very Happy With The Service Experience From Glassman Kia,s Service Departmen Service Technician Sa,von Thomas Helped Us With All Our Concerns We Are Very Happy With The Service Experience From Glassman Kia,s Service Department More

It was fairly quick and simple to get an appointment and my car was ready same day. The mechanic servicing me communicated during the process and was very professional yet friendly. The facility was much cl my car was ready same day. The mechanic servicing me communicated during the process and was very professional yet friendly. The facility was much cleaner and organized than some other dealer service centers I have been in which was a very nice surprise. Despite having a very high priced quote after dropping off my car they did not charge me the full amount as I was expecting them to. Overall Glassman of Southfield is a very well kept and run dealership. I will be returning and purchasing my next vehicle from here. More

The service department was very professional, knowledgeable and fast. The 2 service guys were able informative about the outlander. They kept me informed. knowledgeable and fast. The 2 service guys were able informative about the outlander. They kept me informed. More

I had very very bad experience at Glassman, which we agreed on final numbers on the phone before I drove to the dealership. I arrived and test drive the car, I do like it. I told the salesman let's clos agreed on final numbers on the phone before I drove to the dealership. I arrived and test drive the car, I do like it. I told the salesman let's close the deal. The salesman Jeff spoke with his manager Gary and came back with $500 over our agreement on the phone. I told them that wasn't acceptable and not professional to do that to a customer who drove up to the dealership and test drive the car, and left his job to come in to buy the car and the sales manager Gary increased the price $500 over the agreement over the phone. They did that to me,,, how many times have they done it to other customers??? I was very upset and angry. It was bad integrity and bad honesty on that dealership. I was talking about 2013 BMW 528i White has 165,000 miles on Wednesday morning June 28th. It was very bad experience at Glassman dealership in Southfield MI... Make sure that wouldn't happen to you. Zero star. No Loyalty, No Honesty, No integrity. Be careful when you buy a car from them. I don't recommend them. Bad experience with salesman Jeff and manager Gary ... More

Brought car in for software update while I waited. work completed in reasonable amount of time work completed in reasonable amount of time More

Glassman is a nice a clean place to handle business buying a car. Good customer service. buying a car. Good customer service. More