
Glassman Automotive Group
Southfield, MI
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Fantastic purchase experience. From the time we walked in until the time we took delivery was around two hours. Treated us like family! From the time we walked in until the time we took delivery was around two hours. Treated us like family! More
They are amazing! !! They were very friendly and what i loved most of all...they didn't charge me to just look at my car when they found nothing wrong. In this day and !! They were very friendly and what i loved most of all...they didn't charge me to just look at my car when they found nothing wrong. In this day and age when there's a charge for everything this was greatly appreciated 🙂 More
Service only review: 4. 5. Minus half a star for: expensive $$$ and higher cost (for an oil change and tire rotation and cabin filter change) *compared to the estimate I obta 5. Minus half a star for: expensive $$$ and higher cost (for an oil change and tire rotation and cabin filter change) *compared to the estimate I obtained the week before from the service department there*. I was told the person who gave the initial estimate was "new." They were able to knock down the total price some when I complained and tried to hold them to their estimate: they took off the anti-microbial cabin air filter spray (which I appreciated). They were prompt and on schedule for my scheduled oil change. Customer service was good and professional. They thoroughly evaluated my car (multi point inspection), and found one more thing that genuinely needed maintenance, which I appreciate. Overall a positive experience, and I would use them again for service, even with the hour drive there and higher anticipated cost compared to non dealer oil changes. Waiting room was clean and someone came through to maintain it a few times while I was waiting there. More
JORGE WAS AN ABSOLUTE GEM-VERY ATTENTIVE AND EXPLAINED EVERYTHING-DETAILED . HE ACKNOWLEDGED MY PRE PAID MAINTENANCE RIGHT OFF THE BAT. LAST TIME I HAD TO LET THEM KNOW. EVERYTHING-DETAILED . HE ACKNOWLEDGED MY PRE PAID MAINTENANCE RIGHT OFF THE BAT. LAST TIME I HAD TO LET THEM KNOW. More
Very professional and fast service on my wife's 2020 Hyundai Sonata. Dropped off the car (without appointment) in Thursday afternoon and Monday morning they called that car is fixed. Thanks! Hyundai Sonata. Dropped off the car (without appointment) in Thursday afternoon and Monday morning they called that car is fixed. Thanks! More