Glassman Automotive Group
Southfield, MI
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This used car dealership is totally dishonest and unethical. After not hearing from the first salesman for 2 days, I decided to drive there to see the vehicle I was willing to buy. I worked with Char unethical. After not hearing from the first salesman for 2 days, I decided to drive there to see the vehicle I was willing to buy. I worked with Charley and agreed to purchase a K5 at the listed price. The write up came back with an “accessories” charge of $1194.50 that they could not even explain to me. There were no accessories added, and Sales Manager Gary could not explain what the charge was for but said they were required to charge that because it is a newer car. He did, however, say he would remove the charge if I financed through them (further proving it was not a legitimate charge). When I pushed them to see the contract for detail of those “accessories” charges, they sent me a pamphlet for an extended warranty. Then on Monday morning (while closed on a Sunday) I received a message that it was sold it to someone else. (??) I’ve never dealt with a worse group of stereotypical “used car salesmen” in my life. My apologies for not being gullible to fall for your fraudulent "accessories" charge. PLEASE AVOID THIS DEALERSHIP AT ALL COSTS More
The salesperson Kenneth Cucchi was very knowledgeable, helpful, friendly and went out of his way to insure I understood the operation and value of the vehicle we were thinking of buying. helpful, friendly and went out of his way to insure I understood the operation and value of the vehicle we were thinking of buying. More
Joshua was very helpful and patiently took me through various purchase options, explaining all features of the vehicle and made the process as pleasant and smooth as possible. I really appreciate his hel various purchase options, explaining all features of the vehicle and made the process as pleasant and smooth as possible. I really appreciate his help. Also I’d like to thank Tim for his help with facilitating the finance process. More
I just recently leased a new Kia Carnival from Josh Smith, salesman, and Tim, the sales manager. Both were fantastic to work with. They were able to get me the exact vehicle I was looking for, for the Smith, salesman, and Tim, the sales manager. Both were fantastic to work with. They were able to get me the exact vehicle I was looking for, for the price I was looking for. I look forward to working with them in the future. More
Great service, I have worked with salesmen, Michael Anderson when I leased my previous automobile. I also noticed that the overall staff in the sales office were all respectful. Anderson when I leased my previous automobile. I also noticed that the overall staff in the sales office were all respectful. More
Alex was wonderful to work with, she has a lot of knowledge on the vehicle we purchased, the rest of the staff was great as well from the sales manager Mohamad to the finance guy Doug. Easy transiti knowledge on the vehicle we purchased, the rest of the staff was great as well from the sales manager Mohamad to the finance guy Doug. Easy transition once we made the choice on the vehicle we wanted. More
This is the first time I've ever experienced such kindness and support with purchasing a vehicle. Crystal Cogan was amazing with providing my daughter and I into a vehicle that we love dearly. Thanks kindness and support with purchasing a vehicle. Crystal Cogan was amazing with providing my daughter and I into a vehicle that we love dearly. Thanks 😊 More









