Glassman Automotive Group
Southfield, MI
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Very poor/disappointing I discussed with salesperson to order SUV with three rows I discussed with salesperson multiple times the need for three row SUV He did not pay any attention and ordered two row S order SUV with three rows I discussed with salesperson multiple times the need for three row SUV He did not pay any attention and ordered two row SUV Account manager added additional services without explanation of any costs When I declined those services He was was very rude Verbally and bodily attitude Very poor experience More
Service Advisor Jorge Casas was polite, pleasant & very knowledgeable. The shuttle drivers, Ray & Christopher, were cordial and excellent drivers. I actually enjoyed the shuttle drive because of the intere knowledgeable. The shuttle drivers, Ray & Christopher, were cordial and excellent drivers. I actually enjoyed the shuttle drive because of the interesting conversations I had with each driver. More
Very unhappy. Made an appointment to look at a used car. Verified that appointment at 11am. Drove 60 miles to the dealership for the appointment at 3pm. Was inf Made an appointment to look at a used car. Verified that appointment at 11am. Drove 60 miles to the dealership for the appointment at 3pm. Was informed when I arrived that the car had been sold 45 minutes earlier. Avoid this business. More
All the people that I came into contact with during my visit to Glassman Genesis were very professional. Josie Harris was exceptional not only on this particular visit, but everytime I've had contact wit visit to Glassman Genesis were very professional. Josie Harris was exceptional not only on this particular visit, but everytime I've had contact with her during any and all of my service appointments! More
Everyone at Glassman Subaru was professional, helpful, and easy to work with. The salesman, Mike Mesta was fantastic. This is the second time I have bought an Outback from them and both times were easy. and easy to work with. The salesman, Mike Mesta was fantastic. This is the second time I have bought an Outback from them and both times were easy. More
From purchase to maintenance this place is smooth as butter. Mike is the perfect salesman. He was the fastest to respond (and I reached out to three dealerships) and was right there to answer my quest butter. Mike is the perfect salesman. He was the fastest to respond (and I reached out to three dealerships) and was right there to answer my questions and make my dream car a reality. I could not be happier with the ease of the process and the rediness of the staff to meet my needs. Bravo. More









