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Glassman Automotive Group

Southfield, MI

4.8
2,030 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 2,030 reviews

March 25, 2023

Aaron was terrific he is an excellent ambassador for Glassman Subaru All your employees are friendly and cordial. A solid excellent experience More

by lindaschwartz1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
March 25, 2023

I waited more than 24 hours for a quote on a 2023 Subaru. I received no response. A truly horrible and unacceptable customer experience. More

by Dissatisfied Prospective Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
March 21, 2023

As always at Glassman's service department, the service advisor was friendly, helpful and knowledgeable. I appreciated that she brought to my attention that the tread on my tires is getting worn down to th More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Harris, who is friendly and knowledgeable
March 20, 2023

My first impression very friendly people. I appreciate being informed on what's going on as well as saving me money. More

by alicia_logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
March 20, 2023

It was a pretty quick(er) service, clean(er) visitor lounge, courteous service advisor a More

by SCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
March 20, 2023

Josie was terrific! Everything was done and ahead of schedule. Very polite and efficient. She was a pleasure to deal with. More

by Jacobsonosman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie
March 19, 2023

You are greeted promptly, and taken care of by employees who are knowledgeable and efficient. More

by Najewi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Gerow, Devin McClure
March 18, 2023

Friendly and ready to negotiate. Was easy to understand and explained details. Showed service area and all employees were considerate More

by jameskrohl
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tom
March 17, 2023

We happened to drive by Glassman randomly, and are so glad we did! Working with Tom was a very smooth process and we would definitely work with him again. More

by izshe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kalmeta
March 17, 2023

Andrew was very patient and helped me explored all the options available, giving me the best deal according to my real needs! More

by sirosh b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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