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Glassman Automotive Group

Southfield, MI

4.8
1,679 Reviews

28000 Telegraph Rd.

Southfield, MI

48034

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Showing 1,679 reviews

May 19, 2022

Josie Harris was a phenomenon services advisor. She explained the services needed to my satisfaction. More

by tens4jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Stewart
May 17, 2022

The entire team was wonderful and friendly. There was an issues with the parts ordered but the service team took care of it and provided a rental. I was not inconvenienced and I am very please More

by Nora C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ymari, and the female service manager as well as the shorter guy :)
May 17, 2022

The 1st. Service Rep. I met was very unprofessional. I told him the problem to look in but he was not listening to me and was start saying nothing wrong with More

by Javed Ahmed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MEL , I don't remember the 1st. one but MEL knows the name.
May 17, 2022

Tom was friendly, courteous, and answered our questions thoroughly. He worked with us to find the right vehicle that matched our needs. He was great! More

by coy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kalmeta
May 17, 2022

Friendly staff. Very clean facility. Helpful with all questions and concerns, And seemed eager to please. More

by Kenqtay70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Brian
May 17, 2022

The service adviser (Adam) listened to all my concerns and addressed them all, recall work was performed and multi-point inspection completed, all in less time than estimated, thanks you. While waiting o More

by dgwojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam W, Tom K.
May 17, 2022

The service reps were professional and friendly. The manager was exceptional and helpful. I always have a good experience with the service department. More

by jringl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, another lady and the manager
May 15, 2022

James, our sales person is awesome. He is well mannered, intelligent, and professional. His knowledge of the vehicle and competitive marketplace was straight-forward and honest. Thanks More

by awenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Brian
May 14, 2022

Great first experience. Josh was great. Service was good but I got a question that needs a answer More

by PostalBaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
May 12, 2022

Staff was helpful and kind. My oil change was done within the specified time and my tires were rotated. Adam was great to work with and I will be working with him in the future! More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
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