
Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,029 reviews
The lease process was fairly straight forward. My salesperson was professional and nice to work with and helped to answer questions I could think to ask. Although I was not informed that their was My salesperson was professional and nice to work with and helped to answer questions I could think to ask. Although I was not informed that their was a difference in the price for the different color license plates nor was I aware of the tire warranty until the time of signing which changed my expected monthly payment. Also, for a car (Genesis) of that caliber, I was disappointed that the front grill was not thoroughly cleaned and the vehicle dashboard appeared dusty. I feel more meticulous detail should have been taken in the final cleaning of the vehicle; it should have been showroom clean. Aside from the above discrepancies, it was an overall good experience. More
My Sales Rep was wonderful! Chrystal was very attentive, she was patient and showed me all the SUVs available at the dealership. I chose the Hyundai Tucson! I am very pleased Chrystal was very attentive, she was patient and showed me all the SUVs available at the dealership. I chose the Hyundai Tucson! I am very pleased with my choice. I just had my first Service visit. Service was outstanding. Did not have to wait, was given an estimated completion time and my vehicle was ready right on schedule! I am a very satisfied Customer!! Alice you More
It was an awesome experience! Learned about the Genesis on Tuesday and had purchased it by the next day afternoon!! a special shout out to Randy for his excellent job. This is an Learned about the Genesis on Tuesday and had purchased it by the next day afternoon!! a special shout out to Randy for his excellent job. This is an amazing dealership and we have been recommending you. More