Glassman Automotive Group
Southfield, MI
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Great service in a reasonably time Cole's early response and in timely fashion for both of my vehicles. My first Subaru was done in 3 days early and the other was done in the same day. Cole's early response and in timely fashion for both of my vehicles. My first Subaru was done in 3 days early and the other was done in the same day. Cole was always professional and easy to speak to. More
battery dead.......would not hold charge Battery replaced after analysis of problem. Covid-19 precautions were followed by staff. Exemplary service and sanitation. "No touch" service was pro Battery replaced after analysis of problem. Covid-19 precautions were followed by staff. Exemplary service and sanitation. "No touch" service was provided from drop off to pick up. Great experience. Thank you!! More
Service representative was Polite, efficient and accommodating. My car was complete and ready as promised. I will refer my family and friends to Glassman and this will continue be my dealer of choic accommodating. My car was complete and ready as promised. I will refer my family and friends to Glassman and this will continue be my dealer of choice. More
I was sold a relatively new car (2017) that within days of purchase had an airbag light come on. Ed at Glassman Kia said there would be no problem, it was just a sensor, and that they’d look at it at the s of purchase had an airbag light come on. Ed at Glassman Kia said there would be no problem, it was just a sensor, and that they’d look at it at the service department. Now, I find out my airbag system failed and Glassman Auto Group told me I could “pay them to have a look” and that it would be “illegal” for them to fix the car. ILLEGAL. That’s crazy. So it’s legal to put me on the road without airbags? Thanks Glassman Auto Group. PLEASE DON’T WASTE YOUR MONEY. THESE PEOPLE ARE PREDATORY AND WILL TAKE ADVANTAGE OF YOU. More
No problems The service was outstanding from start to finish, no problems no issues. I always have had a good experience. The number of words has no impact on the The service was outstanding from start to finish, no problems no issues. I always have had a good experience. The number of words has no impact on the service received. More
Service Dept. Great service department very knowledgeable personnel (desk Marcie/tech Kyle). Was checked in without any issues, and work was performed correctly in Great service department very knowledgeable personnel (desk Marcie/tech Kyle). Was checked in without any issues, and work was performed correctly in a timely manner. More
Noise in undercarriage while driving I heard a noise, called Glassman from the car, went right over, had a car for me and fixed the problem very fast and all OK I heard a noise, called Glassman from the car, went right over, had a car for me and fixed the problem very fast and all OK More
Very good service was able to get me in right away and also offered additional service that was needed was done on time and everyone I talked to was friendly also offered additional service that was needed was done on time and everyone I talked to was friendly More
PURCHASE OF NEW HYUNDAI PALISADE HAD THE VEHICLE I WANTED AND WENT OUT OF THEIR WAY TO MAKE SURE I WAS A SATISFIED CUSTOMER. THEY HANDLED THE SITUATION WITH COVID 19 SAFELY AND CAREF HAD THE VEHICLE I WANTED AND WENT OUT OF THEIR WAY TO MAKE SURE I WAS A SATISFIED CUSTOMER. THEY HANDLED THE SITUATION WITH COVID 19 SAFELY AND CAREFULLY ! More