Glen Cove Volvo

Good value shady sales practices I bought a CPO S60 from Glen Cove Volvo. I found what seemend to be a great value and visited the dealership. The salesperson I dealt with was not int I bought a CPO S60 from Glen Cove Volvo. I found what seemend to be a great value and visited the dealership. The salesperson I dealt with was not interested in anything but the sale and that was clear from the start. Being in sales it was clear that this grumpy guy wasnt interested in making me feel good about doing business with them. Once we finally agreed on a price I went to sit down with the GM to sign paperwork. everything was fine until I noticed the final price was $400 higher than the agreed upon price. I brought this mistake to his attention and he explained that it was for a "total loss package" which was required by law in NYS. I asked him to show me where it states that I legally had to purchase this extra and he could not show me. At this point I just wanted to get out of there with my new car. I left and after researching the situation it was clear I did not legally have to buy this "total loss protection" package. i charged it back on my CC and that was that. Just beware of the shady sales tactics of the GM. More

Unbelievably high service cost. I did an oil change for my XC60 here and was charged $183.33 before tax (10% off discount applied). It included 9 qts of engine oil (yes, not 7.8 qts I did an oil change for my XC60 here and was charged $183.33 before tax (10% off discount applied). It included 9 qts of engine oil (yes, not 7.8 qts as the owner's manual shows), and 1 hour of labor. I had very good experience doing service here when it was Hassel Volvo Glen Cove, and I had never seen such ridiculous prices. Probably the new owner changed its strategy to earn money. More

Best new car deliver ever! I have taken delivery of new cars from Chevy, Pontiac (twice), Isuzu, Honda (twice), Chrysler (twice), GMC, Ford, Mercedes (twice), Volkswagen (5 tim I have taken delivery of new cars from Chevy, Pontiac (twice), Isuzu, Honda (twice), Chrysler (twice), GMC, Ford, Mercedes (twice), Volkswagen (5 times), BMW and now Volvo of Glen Cove. I will say that the delivery of this Volvo V60 was the smoothest, most pleasant delivery of all. I said that I would be there at 2pm, and low and behold, the car was out front waiting for us with license plates on.. When we walked in, Boris greeted us with the paperwork all filled out. Boris and Kristin were a pleasure to deal with and we had fun kidding around. My wife was taken out to the car where all of the features were explained to her, and off we went! Fantastic! More

Customer Service at its Finest The Sales staff at GCV are EXTREMELY accommodating. Domenick was able to answer every question I had in great detail. I highly recommend asking for The Sales staff at GCV are EXTREMELY accommodating. Domenick was able to answer every question I had in great detail. I highly recommend asking for Dom when you walk in the door, he was very easy to have a conversation with which made the few hours I spent in the dealership fly by. When they brought out my XC 60 Otto took me outside and explained everything very slowly and clearly to make sure I understood every aspect of the car. I have to admit it was greatly appreciated considering I have never had such a high tech vehicle! More

Glen Cove Volvo Outstanding Dealership My lease on my 2012 Volvo was up and I traded up to the 2015.5 XC60. I am a long time Volvo owner and Glen Cove Volvo is by far the best dealership My lease on my 2012 Volvo was up and I traded up to the 2015.5 XC60. I am a long time Volvo owner and Glen Cove Volvo is by far the best dealership around. I was so impressed with the dealership that three weeks later I traded in my other 2012 Volvo for a 2015.5 S60. The sales staff never pushes you and is only concerned that you are happy and get what you want. You leave knowing that you received the best deal possible and have a safe and impressive vehicle. On another positive note the service department is the best around which only continues the positive experience and enjoyment that comes with the new Volvo's. More

Wonderful Experience I had a wonderful experience purchasing my XC60 from Glen Cove Volvo! My sales associate Domenick was very knowledgeable and made the process easy. Wo I had a wonderful experience purchasing my XC60 from Glen Cove Volvo! My sales associate Domenick was very knowledgeable and made the process easy. Would absolutely recommend! More

S60 Purchase from Glen Cove I dealt with Boris for an Over Seas Delivery purchase of a 2015 S60. Boris knows his stuff and never pushed options on me. He only sold me what I wa I dealt with Boris for an Over Seas Delivery purchase of a 2015 S60. Boris knows his stuff and never pushed options on me. He only sold me what I wanted and needed. I never felt pressure to buy anything I didn't want. There was no "I have to talk to my manager" or sit here while I go do this or that. Not once did he say "what can I do to get you in this car today". It was more of, this is the car if you like it you buy it if not you don't it's all up to you. I highly recommend the OSD program and no one could be better at it than Boris at Glen Cove Volvo. I wish every car purchase could be this easy. A real class act. I have no experience with the service department (yet) Thank you Glen Cove! More