Glen Cove Volvo

We had previously visited Volvoville, which is much closer to us, but Hassel had a better selection so off we went. At Volvoville we were incorrectly told that the C30 would no longer be made and the s closer to us, but Hassel had a better selection so off we went. At Volvoville we were incorrectly told that the C30 would no longer be made and the salesman spent all of 5 minutes with us (2 mins of which he fumbled to find a business card that didn't have notes written on the back). At Hassel we met with Oren Gould, who spent 2 and a half hours with us...to buy a USED car! Oren was supremely knowledgable and passionate about Volvos. He clearly spelled out every step of the process to us and made sure he understood what was important to us before recommending a car for us. I had my heart set on a C30 but after driving both the C30 and S40, I decided, with Oren's help, the S40 was a better car for my needs. We never felt pressured to make a decision and felt he was honest and trustworthy. When we are in the market for a new car, we will go back to Hassel. More

My salesperson, Cary Bruce, made this a very positive experience right from the beginning. No games, no guile. The price of the car and the incentives combined for an offer I could not refuse. Dealing wi experience right from the beginning. No games, no guile. The price of the car and the incentives combined for an offer I could not refuse. Dealing with finance was a breeze. After I purchased the car, I noticed a couple of things that needed attention. Cary was very encouraging and stood with me. Emails and phone calls were returned promptly. Service manager Steve Janicek stepped up and did his part and the repairs were approved. The word "outstanding" is used a lot at this dealership and in my case it certainly applies. Anyone who has been mistreated at a car dealership will find the experience at Hassel refreshing and restorative. More

Best dealer I have ever dealt with, went above and beyond any expectations for me. Did not try to put pressure on me and tried to help me in every way she possibly could any expectations for me. Did not try to put pressure on me and tried to help me in every way she possibly could More

Alexandra is knowledgeable, courteous, thorough and provided an overall good experience in this purchase. The vehicle was delivered as promised in the condition expected. I felt very comfortable with m provided an overall good experience in this purchase. The vehicle was delivered as promised in the condition expected. I felt very comfortable with my Hassel Volvo experience. More

I saw a 2009 used S80 on line that I was interested in. I went to Hassel and spoke with salesman Richard Dixon. His patience and time was very professional. The trade in on my old volvo was very fair. So i p went to Hassel and spoke with salesman Richard Dixon. His patience and time was very professional. The trade in on my old volvo was very fair. So i purchased the car and recieved it the next day. Everyone at the dealership was extremely friendly and helpful that I needed to deal with. I had two items on the car I asked them to fix a scratch and a ding on door, the service repair was done incredibly terrific. I have delt with other volvo dealers and this appears to be the best for customer service More

My best dealership experience to date. Richard Dixon was a pleasure to work with, by far the most professional car salesperson I've yet to encounter. Welcoming environment, competitive pricing, and attentiv a pleasure to work with, by far the most professional car salesperson I've yet to encounter. Welcoming environment, competitive pricing, and attentive staff. More

Usually my husband shops for our cars because I really don't enjoy haggling at all. He wanted to settle with the current dearlership (who we were not happy with) simply because I was way over mileage and don't enjoy haggling at all. He wanted to settle with the current dearlership (who we were not happy with) simply because I was way over mileage and they offered to provide a small allowance for the overage. However, I was determined to make it work elsewhere. Ken at Hassel Volvo made it happen for me and really Hassel was the only one to do that. Believe me I went EVERYWHERE. I dropped off my old car and came home with the car I wanted...I didn't have to worry about anything else. It was incredibly easy, the customer service is outstanding and everyone there makes you feel very comfortable. More

The customer service was both OUTSTANDING and professional. I received a good answer to every question I asked, and felt at home in the dealership. Hassel Volvo is an outstanding dealership and professional. I received a good answer to every question I asked, and felt at home in the dealership. Hassel Volvo is an outstanding dealership and I would recommend it to anyone. More

Hi Cary, I absolutely LOVE the car! It’s awesome! Hi Cary, I absolutely LOVE the car! It’s awesome! I just wanted to thank you again for making this happen. I couldn’t ask for better service f Hi Cary, I absolutely LOVE the car! It’s awesome! I just wanted to thank you again for making this happen. I couldn’t ask for better service from Hassel Volvo but YOU especially were so efficient and sooooo patient with me! I know I drove you crazy and I apologize for that. I was quite apprehensive about buying the car online but I couldn’t be happier. You went above and beyond to deliver the car to my son in New Jersey and for that alone, you deserve a medal! I appreciate everything that you did. The next time you and your husband visit Vermont, I would love to buy you a beer or two and thank you in person! Who knows? Our paths may cross again someday! Thank you for everything!....Mary Beth More