Glen Cove Volvo

Unfortuantely, after leasing two volvos through this dealership I have decided not to lease another. This is simply because of the offensive attitude of the sales rep, Boris, and the quality of both ve dealership I have decided not to lease another. This is simply because of the offensive attitude of the sales rep, Boris, and the quality of both vehicles I leased. There were numerous problems from exploding hoses, to poor exhaust systems, to key ignition problems. However, and this is very important, the only reason I leased my second vehicle and would ever consider doing so again is because of the exceptional service department and Michael Britt. For each problem that occurred Michael and his team handled the problem quickly and effectively. Further more, they treated me with great respect and courtesy, which the sales department, namely Boris, greatly lacked. Truth be told, many customers I spoke with informed me that they felt the same in regards to the service department, and Michael Britt, being the biggest selling point for their vehicles. He is exceptional at his job and a pleasure to work with. If he ran the entire dealership and construction of the vehicles I have a feeling there would many happier drivers. That is why I give this dealer a high rating, hoping it is noted that this rating applies only to the service department. Thank you. More

I leased my car from Georgetown Volvo a little over a year ago only because they were closer to my home & actually had a little better deal for me. But recently, I went to Hassel because my tire pressur year ago only because they were closer to my home & actually had a little better deal for me. But recently, I went to Hassel because my tire pressure light was on and let me tell you, Hassel? It was the farthest thing from that. Every single person I made contact with greeted me with a smile and a hello. I was assisted immediately and was told that my tires were fine but was in need of brake pads. I was able to get them done the very next day only because I couldn't wait at that particular time. And again, when greeted the next day - it was nothing but smiles. Mike & Stephon were wonderful as was Joe (I think that was his name) the valet attendant. I will not ever go back to Georgetown, who at times, made me feel as if I was bothering them when I had come in for service. Hassel is the way to go! And when leasing time comes around, they will be see me again! During this crazy economic time, it is nice to know that some places still appreciate your business and show it. Thank you. More

Pete was very knowledgeable and helpful. We took our time buying the car and he called every time there was a price drop or a new deal. I appreciated that he didn't pressure us. When we finally decide time buying the car and he called every time there was a price drop or a new deal. I appreciated that he didn't pressure us. When we finally decided to buy the car (we got a fantastic deal), there were no hidden charges - he listed everything up front. I would definitely recommend him. More

Our experience with Mike and Jackie have been great each time we've had the car serviced. They both provide very friendly and courteous service. Mike patiently explains the scope of work that had to be do time we've had the car serviced. They both provide very friendly and courteous service. Mike patiently explains the scope of work that had to be done. He called promptly with updates on the service. Jackie always tries to be accommodating in scheduling an appt. We appreciated their assistance. Additionally, the loaner car is valuable feature of buying the car from Hassel. Not only is it a convenience, but it also allows for a true test drive on a potential upgrade. I would definitely buy another car from this dealership. More

Liz Meyer from begining to end was always smiling. She made the most uneasy experience easy! We went over my needs which most sales people don't care about. Then when we were done Aja Dewling business Ma made the most uneasy experience easy! We went over my needs which most sales people don't care about. Then when we were done Aja Dewling business Manager helped me get best rates around! Thanks More

The sales person was absolutly informative, polite, and understood what my needs were. I had a problem with the car and the parts were replaced quickly and efficiently.. Great dealer and sales person. I ha understood what my needs were. I had a problem with the car and the parts were replaced quickly and efficiently.. Great dealer and sales person. I had tested other cars and found the sales person either not interested or not knowledgeable, as well as not so willing to test drive their cars.. This is our first Volvo and from all indications, it will last us many years of driving without many problems. This sis why we have rated Hassel Volvo as our dealer More

Henry worked with me from the moment we spoke. He listed to what I was looking for and the price I was willing to pay. He met my vehicle requests and discounted my S40 to the price I was willing to pay. H to what I was looking for and the price I was willing to pay. He met my vehicle requests and discounted my S40 to the price I was willing to pay. Henry promised a certified, trouble-free used S40 and after bringing the car to be inspected by a third party mechanic, this promise was proven. I have owned my S40 for three weeks now and Henry has answered any service questions I have had since that date. I was thoroughly impressed not only with Henry's service, but the entire Hassel Volvo dealership. Their business is flourishing for good reason, they get the job done and do it right. I completely recommend this dealership. -Steffen Hagberg More

Having driven a Volvo from Hassel Volvo before I really liked the dealership and service. This time around I was looking for a used older Volvo for my 17 year old to learn how to drive. Anthony (and Joe be liked the dealership and service. This time around I was looking for a used older Volvo for my 17 year old to learn how to drive. Anthony (and Joe before him) was very patient with me and my quest for a secure and "ugly" box that I wouldn't mind being dented and scratched. He found it for me and the buying process was as painless as could be. The service department did a wonderful job restoring the used S70A. I'm very happy to be back at Hassel and my own next car will probably be a Volvo from them again. More

Everyone was very helpful. The play room kept my children busy which made the process easier for us. I am also happy about the loaner car service which will make it easier to have my car serviced. children busy which made the process easier for us. I am also happy about the loaner car service which will make it easier to have my car serviced. Anthony was very helpful and we look forward to dealing with him again. More

I have been having numerous problems with my XC-90. It has approximately 58,000 mi on it and doesn't seem to be holding up like I thought a Volvo should. The service manager of Hassle Volvo of Huntington has approximately 58,000 mi on it and doesn't seem to be holding up like I thought a Volvo should. The service manager of Hassle Volvo of Huntington (Steve) has worked with me regardng the past repairs and feel he has been very fair and understanding of my situation. More