Glen Cove Volvo

Stephen was excellent salesperson to work with. Did not end up purchasing vehicle from him because got a deal on a trade-in from someone else that he could not match, but throughout the process, he was inf end up purchasing vehicle from him because got a deal on a trade-in from someone else that he could not match, but throughout the process, he was informative, understanding, and easy to work with. I will buy from him in the future for sure. More

Re-live the Bad Old Days of Car Buying At Glen Cove Volvo Ugh. Just stay away. After negotiating a lease deal by email and phone with a Glen Cove Volvo sales rep, I was headed to the dealership today to sign Ugh. Just stay away. After negotiating a lease deal by email and phone with a Glen Cove Volvo sales rep, I was headed to the dealership today to sign the paperwork and leave the deposit when I received a text while I was on my way. The deal was off. General Sales Manager Kristin had decided that she wanted more money than had been agreed upon. A classic ploy of "squeeze the customer at the last minute" from the bad dealership playbook. I turned around and headed back home. No thanks, Kristin! My next letter is to the Volvo customer relations at their US headquarters. They spend a fortune trying to lure buyers from other luxury brands, and an experience like this, with the bad word of mouth related to Volvo that it generates, seriously undermines their efforts. More

Terrible sales experience. Unsafe COVID-19 procedures. We had an appointment to test drive a CPO. We were assured the team at Glen Cove Volvo that their team would wear masks. We showed up and after discus We had an appointment to test drive a CPO. We were assured the team at Glen Cove Volvo that their team would wear masks. We showed up and after discussing that I wouldn't be buying a car that very day (how can I confirm that if I haven't test driven the car), they decided not to let me test drive. On top of all this, the staff were running around the dealership without masks or gloves. The only person wearing a mask was the sales rep who spoke to us directly. However, everyone else was breathing (and coughing and sneezing occasionally) around the dealership. After all that, the dealership had the gall to email me and ask why I never showed up for my appointment. More

always great I just leased a new car. Mark and AnnMarie were awesome - so professional and customer-focused. And I also love their service dept. Can't say enough g I just leased a new car. Mark and AnnMarie were awesome - so professional and customer-focused. And I also love their service dept. Can't say enough good things above Glen Cove Volvo. More

Today they’ve made me really upset!I bought 5 cars with Today they’ve made me really upset! I bought 5 cars with them for the last 13 years! But it’s seem like they don’t care how many cars you bought from Today they’ve made me really upset! I bought 5 cars with them for the last 13 years! But it’s seem like they don’t care how many cars you bought from them.. I brought a brand new car that get flooded everytime there’s a heavy rain..And they can’t fix the issue. I’ve already complain why the engine light always turn on.. More

No please do not go to this Volvo. I have contacted Volvo North American to report their illegal and underhanded dealings. They do not uphold the standers of Volvo and should have their Volvo Franchis Volvo North American to report their illegal and underhanded dealings. They do not uphold the standers of Volvo and should have their Volvo Franchise taken away. More

Thier Main Focus is Providing Excellent Customer Service I've owned a number of vehicles over the years, most of them Volvo's, but had never dealt with Glen Cove Volvo before. I happy to say I'm back in the I've owned a number of vehicles over the years, most of them Volvo's, but had never dealt with Glen Cove Volvo before. I happy to say I'm back in the Volvo family and loving my S90 and one of the highlights of my recent purchase was the experience at Glen Cove Volvo. Craig was a pleasure the deal with, he answered all my questions and provided great information to help get me the vehicle I wanted. On day of delivery not only was Craig great to deal with but Gina as well. Gina went over all of the major features and settings to ensure I would be comfortable and knowledgeable with my new purchase. In all the years I have taken delivery of new vehicles no one spent as much time with the orientation process as Gina did! Thanks to Craig, Gina and all the staff at Glen Cove who made my experience memorable. More

don't be from out of town Tried to purchase a vehicle from this dealer and they would not return my calls was told they don't do anything over the phone but only in person whic Tried to purchase a vehicle from this dealer and they would not return my calls was told they don't do anything over the phone but only in person which is very difficult for me as I live 4 hours away I've purchased several cars from dealers around the country this way and have never had a problem but this place won't do anything over the phone. I've been in the business before and the reason they do this is to make as much money as possible so you can't shop their price which I wasn't even trying to do. all I can say is if they're doing this to me then I imagine they're pounding people for too much profit. shop at your own wallet's risk More

A diamond in the rough The cars are awesome The interiors are amazing They drive exceptional Handle super The back seat on the S90 is like a hotel room That alone is reason The cars are awesome The interiors are amazing They drive exceptional Handle super The back seat on the S90 is like a hotel room That alone is reason to buy the car My son in law is 6 ft 6 inches tall and he seats very comfortable in the back seat The moon roof is marvelous and the ride is awesome Buy this car you will be happy you did Great sound system and plenty of zoom zoom Aside from all that was the salesman who sold me the car He put me ad ease with his demeanor and no pressure attitude .I liked the guy felt comfortable He was amazing Nice guy He had a real friendly attitude and I had gotten the impression that he wanted to help me and not just sell me A car I love the way the car rides so I bought one for my wife also Buy one you won’t be sorry More

Mr. Jabir Choudhry helped me again! This is the 3rd lease with Glen Cove Volvo and I am happy with my new car! Mr. Jabir Choudhry is very friendly, wise and patient. Thank you very much! This is the 3rd lease with Glen Cove Volvo and I am happy with my new car! Mr. Jabir Choudhry is very friendly, wise and patient. Thank you very much! More