Glen Toyota

when we made the appointment for brake replacement, based on NJ state inspection, which said brakes were "oK" but would need replacement soon, we scheduled a visit. Later in the day, we record a phone call on NJ state inspection, which said brakes were "oK" but would need replacement soon, we scheduled a visit. Later in the day, we record a phone call telling us a few other things needing doing, including "your battery is testing weak." I old the service person Fred that we had just had the battery replaced in 2018, a heavy duty battery. He said, "Not here you didnt. We dont do heavy duty batteries." I was certain, so I asked him to check the past computer notes and he did and said, "You had a new battery in 2018. (No apology). but that was 4 yrs ago and its out of warranty." So we said go ahead and do the work. On picking up the vehicle, I asked, "What's the warranty on a battery?" and Mr. Hughs (very good) told us that the battery warranty is for 7 yrs, replacement after just 2 yrs, and then pro-rated discount on new battery up to 7 yrs." He voided our credit card purchase and gave us the discount. The person who we dealt with on arriving was just too lazy to look things up. We will avoid going to his desk in the future, and be less trusting with car repair in general, Glen Toyota included. More

Great prices, honest and transparent estimates, full explanations of repairs, and fantastic service from management down. explanations of repairs, and fantastic service from management down. More

Service always exceptional your employees exceptional as well Everything was top shelf as usual. The car wash is always the best. Thank You well Everything was top shelf as usual. The car wash is always the best. Thank You More

The dealership exhibited professional services and performed the requested work. The communication of service coordinators to clients can be improved upon. performed the requested work. The communication of service coordinators to clients can be improved upon. More

Thanks everyone for the service the best service number one in the area thanks glen Toyota service one in the area thanks glen Toyota service More

Very professional service,very knowledgeable workers , very friendly people ,waiting area clean and neat thank you very friendly people ,waiting area clean and neat thank you More

Very good sales person. Understand the requirement of the customer. Very cooperative and quick. Keep up the good work. Understand the requirement of the customer. Very cooperative and quick. Keep up the good work. More

Amazing job. They fixed my car door and it works like it is brand new. They fixed my car door and it works like it is brand new. More

They were extremely helpful and solved my problem with any issues. They are a pleasure to deal with. any issues. They are a pleasure to deal with. More

Excellent Toyota dealer in all respects. ...Service department especially!!! Thorough, professional....no drama, just good people doing good job. ...Service department especially!!! Thorough, professional....no drama, just good people doing good job. More