
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Bill in service was extremely helpful. It was a pleasure dealing with him. Unfortunately, I can’t say the same for the parts department. When I called initially- the parts department was It was a pleasure dealing with him. Unfortunately, I can’t say the same for the parts department. When I called initially- the parts department was rude and made ordering the window needed an obstacle. Luckily Bill in service made things right. More
Appointments are not hard to come by. Service desk staff always professional. Service is spot on. Bonus is that they air HGTV in the waiting room. Service desk staff always professional. Service is spot on. Bonus is that they air HGTV in the waiting room. More
nice clean facility friendly staff my issue was handled and the shuttle was appreciated since the repairs took all day Since the pandemic restrictions are relaxed now HOW ABOUT BRINGING BACK THE COFFEE and the shuttle was appreciated since the repairs took all day Since the pandemic restrictions are relaxed now HOW ABOUT BRINGING BACK THE COFFEE AND BAGELS..!! More
What a great experience! It was easy to make an appointment online for service! Team was super nice and kept me informed of what was going on. The waiting area was very comfo It was easy to make an appointment online for service! Team was super nice and kept me informed of what was going on. The waiting area was very comfortable! In and out in very short time! More
Salesman Jayson was very good, finance manager was a little pompous, I appreciate the offer of extended warranty, but don’t need to be so condescending, I got the impression that Glen Toyota is a high p little pompous, I appreciate the offer of extended warranty, but don’t need to be so condescending, I got the impression that Glen Toyota is a high pressure dealership, in this day and age, with a consumer base that can educate themselves, buy cars online, I would figure selling value and being competitive would be a better sales strategy then using scare selling and high pressure sales, especially when I believe most people would like to stay local when they shop More
This was a pleasant experience for us. We could see that every effort was made to satisfy the customer in a friendly manner. Service was efficient and super organized. It was great to have We could see that every effort was made to satisfy the customer in a friendly manner. Service was efficient and super organized. It was great to have everything completed the same day. We appreciated the texts each step of the way. It was a pleasurable experience. More