Back

Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

Directions

By Type

4,133 Reviews of Glen Toyota

September 26, 2019

Ryan provides excellent customer sevice I appreciated that Toyota persisted in finding out the reason for the noise in my car and didn’t just say it was nothing. We went on a long drive unti More

by Jpaddon81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Oct 09, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 26, 2019

Nicole was great as usual Nicole got me in on time and had the car back to me when promised. The car was repaired at the price agreed to. I still think it was a little high. More

by Carmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
Oct 09, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 26, 2019

Issue Last time i brought my contract to proof I have 3 years service but again they asked and said nothing is shown in the system, with attitude. I tried h More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Nicole Willis, Bruce Rosales, Ryan Christensen, William Hughes, Richard Jennings
Oct 09, 2019 -

Glen Toyota responded

Thanks so much for the feedback, Glen Toyota appreciates your business! Also the staff has been coached about what transpired and informed of how you were feeling. I feel it was a teaching moment and am sorry about how you feel this visit went. Thanks again Rob D GM

September 25, 2019

they did an awsome job responsible management cut time short as much as possible quality work parts and service department help full and explane every little thing. thank yo More

by orazaliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales, Paul Cimillo
Sep 26, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 21, 2019

Helpful Never fun to get the bad news about one’s car. But Bill, my service rep, was clear and a good communicator. He estimated the time just right and I app More

by dkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill at the service desk
Oct 09, 2019 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

September 18, 2019

Replace ignition keys Made phone call to service department in morning. Was told to bring car in. I was there within the hour. Went to Service Dept. A gentleman named Rich More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jennings
Sep 18, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

September 17, 2019

Maintenance Excellent service very good costume service the more important the price is very good I have 5 year with this company I love ?? My Toyota company More

by Daisy mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 18, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 16, 2019

Poor customer relations Wanted to charge $1500 extra on top of all taxes and mv fees for me to purchase car off of lease. Toyota Financial does it for free. Does not take car More

by jgzza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Flores
Sep 21, 2019 -

Glen Toyota responded

Thanks for your feedback.. The fees are incorrect. We do have a documentary fee that is standard at any dealer. Thanks again for your feedback

September 15, 2019

Excellent place to service your car The staff at the dealership is highly knowledgeable and courteous. I would like to say a big "Thank You" to Bruce Rosales for being a true professi More

by lazar1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
Sep 18, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 14, 2019

Small service on car From the moment you drive into service you feel welcomed . The person who takes your car to the service person who signs you in . The waiting room is More

by joanpiela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think Willism Highes
Sep 18, 2019 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

...
283
...