
Glen Toyota
Fair Lawn, NJ
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4,133 Reviews of Glen Toyota
Ryan provides excellent customer sevice I appreciated that Toyota persisted in finding out the reason for the noise in my car and didn’t just say it was nothing. We went on a long drive unti I appreciated that Toyota persisted in finding out the reason for the noise in my car and didn’t just say it was nothing. We went on a long drive until the technician heard it too. They even gave me a loaner car so my work schedule wouldn’t be disrupted and came in well under the estimated price. Thank you Ryan and Toyota. More
Nicole was great as usual Nicole got me in on time and had the car back to me when promised. The car was repaired at the price agreed to. I still think it was a little high. Nicole got me in on time and had the car back to me when promised. The car was repaired at the price agreed to. I still think it was a little high. More
Issue Last time i brought my contract to proof I have 3 years service but again they asked and said nothing is shown in the system, with attitude. I tried h Last time i brought my contract to proof I have 3 years service but again they asked and said nothing is shown in the system, with attitude. I tried hard to tell them check the notes. After a while he tound with no apology!! I was a little disappointed More
they did an awsome job responsible management cut time short as much as possible quality work parts and service department help full and explane every little thing. thank yo responsible management cut time short as much as possible quality work parts and service department help full and explane every little thing. thank you very much More
Helpful Never fun to get the bad news about one’s car. But Bill, my service rep, was clear and a good communicator. He estimated the time just right and I app Never fun to get the bad news about one’s car. But Bill, my service rep, was clear and a good communicator. He estimated the time just right and I appreciate the promptness More
Replace ignition keys Made phone call to service department in morning. Was told to bring car in. I was there within the hour. Went to Service Dept. A gentleman named Rich Made phone call to service department in morning. Was told to bring car in. I was there within the hour. Went to Service Dept. A gentleman named Rich Jennings was my service manager (top notch, pleasant and very professional. Car was completed in a hour. Very pleased with Glen Toyota Service. Thank you. More
Maintenance Excellent service very good costume service the more important the price is very good I have 5 year with this company I love ?? My Toyota company Excellent service very good costume service the more important the price is very good I have 5 year with this company I love ?? My Toyota company is my favorite 😊??🥰 More
Poor customer relations Wanted to charge $1500 extra on top of all taxes and mv fees for me to purchase car off of lease. Toyota Financial does it for free. Does not take car Wanted to charge $1500 extra on top of all taxes and mv fees for me to purchase car off of lease. Toyota Financial does it for free. Does not take care of it's customers. Will try to take you for every penny. More
Excellent place to service your car The staff at the dealership is highly knowledgeable and courteous. I would like to say a big "Thank You" to Bruce Rosales for being a true professi The staff at the dealership is highly knowledgeable and courteous. I would like to say a big "Thank You" to Bruce Rosales for being a true professional and a good man to begin with. More
Small service on car From the moment you drive into service you feel welcomed . The person who takes your car to the service person who signs you in . The waiting room is From the moment you drive into service you feel welcomed . The person who takes your car to the service person who signs you in . The waiting room is comfortable and clean and coffee is available. The car wash is f great. The billing is explained and is simple. It's a very nice experience. More