
Glen Toyota
Fair Lawn, NJ
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4,132 Reviews of Glen Toyota
Maquia liptrot Great service nice and helpful people thanks bruce rosales. Nice and clean environment price was good all positive vibes Toyota take very good care of Great service nice and helpful people thanks bruce rosales. Nice and clean environment price was good all positive vibes Toyota take very good care of us thanks Toyota More
Long wait, not all work completed I went in to have 3 service issues to be addressed on my truck. After 4 hr wait in lobby, only 2 of 3 had been completed. It was not communicated that I went in to have 3 service issues to be addressed on my truck. After 4 hr wait in lobby, only 2 of 3 had been completed. It was not communicated that not all work was completed. I noticed later that day the last job was not done, even though it was noted on the invoice that the issue needed to be addressed. This makes me believe the mechanic did not double check the note from Bruce, the service person I dealt with. Is there no follow up all jobs were completed? Doesn't look like it. Not the first time I've had an issue with this service center. More
Excellent Service My first visit to Glen Toyota was excellent. The staff was very friendly. The service was prompt. They fixed a manufacturer defect at no cost to me. T My first visit to Glen Toyota was excellent. The staff was very friendly. The service was prompt. They fixed a manufacturer defect at no cost to me. The customer service waiting area was warm, comfortable and clean. I was also given an unexpected courtesy car wash which I definitely appreciated. yes I was pleased with my visit. More
Pleasant waiting experience. Time to completion of work Professional work at the going rate. Pleasant waiting experience. Always informed of updates to on-going work as necessary. Time interval for comple Professional work at the going rate. Pleasant waiting experience. Always informed of updates to on-going work as necessary. Time interval for completion of maintenance work appeared reasonable. More
You Can Trust This Man I appreciated Javier's dealing with my wife and I. We went there on May 24 and provided us all the information we asked for. He's considerate and pati I appreciated Javier's dealing with my wife and I. We went there on May 24 and provided us all the information we asked for. He's considerate and patient in dealing with us. We decided to buy a 2019 Highlander. More
extremely poor service Did not top fluids. Engine light was on and there was no mentioning about it, only changed oil, do not see filter part on receipt! I do not think the Did not top fluids. Engine light was on and there was no mentioning about it, only changed oil, do not see filter part on receipt! I do not think they changed the oil filter The service man did not recommend MPI, asked if I wanted it or not and I said no because was not recommended and is useless from my previous experience, MPI is a sham at this dealer! There was $3 plus administrative fees! why? More
Maintenance Service Every time that I go to receive service on my car, the service is complete in a timely manner. There is a wonderful, relaxing waiting area in which re Every time that I go to receive service on my car, the service is complete in a timely manner. There is a wonderful, relaxing waiting area in which refreshments are offered. The environment is always immaculate and the employees are always professional. I love coming here! . More
Visit Johnny G at Glen! During the process of searching for a new car, I visited multiple dealerships. I encountered salesmen with horrible attitudes and who wanted nothing m During the process of searching for a new car, I visited multiple dealerships. I encountered salesmen with horrible attitudes and who wanted nothing more than to rip me off. I finally went to Glen Toyota and met Johnny Gonzalez. He was extremely helpful, down to earth, and a pleasure to speak to. I highly recommend you speak to him if you're looking for a car!! More
Costco 15% discount coupon not honored I had a coupon from Costco which gives 15% off for service and parts and I was told that this coupon is from sales and can’t be honored it is not them I had a coupon from Costco which gives 15% off for service and parts and I was told that this coupon is from sales and can’t be honored it is not them . It clearly said the dealer name and address . I asked Richard to ask other associate who had knowledge of it but he refused and simply denied . He gave me more than $1000 quote for repair. I asked not to do any repair and left without having anything fixed . I have been coming for years there and this egoist person didn’t want to ask other associate because he wasn’t aware of it. More
Great! The service was great . Friendly and courteous n a reasonable time. My car looked like new when I picked it up, clean inside and out. The service was great . Friendly and courteous n a reasonable time. My car looked like new when I picked it up, clean inside and out. More