
Glen Toyota
Fair Lawn, NJ
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4,133 Reviews of Glen Toyota
I was not happy for my last service I was there yesterday and I ask how long it will take she said 1 hour or less bcz I had an very important appointment at 11-45 but they lift my car at I was there yesterday and I ask how long it will take she said 1 hour or less bcz I had an very important appointment at 11-45 but they lift my car at 11-40 I saw and told that’s my car she said no and she said your is in car wash I told her don’t worry about car wash she said ok and went in work area I was waiting for 10 minutes she didn’t came back then I went in mechanic area that was my car on lift it was very important for to b somewhere at 11-45 but I left from your shop 11-50 anyway. More
GREAT Noise from Service Desks spills into waiting area. Need door between them so waiting customers can hear the TV>. Also should have roll down sun shad Noise from Service Desks spills into waiting area. Need door between them so waiting customers can hear the TV>. Also should have roll down sun shades in waiting area.to reduce glare and heat from the sun. More
Outstanding Customer Service When I walked in, I was greeted with a Good Morning!. As I approached the waiting area, it was a bright and very pleasant area with a huge TV, coffee When I walked in, I was greeted with a Good Morning!. As I approached the waiting area, it was a bright and very pleasant area with a huge TV, coffee, bagels, etc. Within minutes, Andrew texted me and said he would be my technician and if I had any questions, to let him know. Then I noticed the leader board that had every customers name, vehicle and technician working on the car with constant updates. This was a very pleasant surprise and I appreciated the extra steps Toyota took to have this leader board available for the customers. My car was finished in record time, and even went in for a wash! This is my second Toyota that I have purchased, new, and would highly recommend Toyotas to anyone looking for a reliable car with outstanding service. Thank you for making this experience a very pleasant one. More
Great place It was a great experience and they try to accommodate you and work with you, and they’re very friendly and welcoming. Definitely would get another car It was a great experience and they try to accommodate you and work with you, and they’re very friendly and welcoming. Definitely would get another car from them. More
Change oil Very good service I recommend to every one Good guys. Every body are friendly it’s a beautiful place. I’m happy because my car is in good hands... Very good service I recommend to every one Good guys. Every body are friendly it’s a beautiful place. I’m happy because my car is in good hands... More
Exceptional experience They help you find what you need and make sure it has the features you want. Fair pricing. Simple processing. And out of there relatively quickly. They help you find what you need and make sure it has the features you want. Fair pricing. Simple processing. And out of there relatively quickly. More
Ki’s Review I chose to have my car serviced at this location since it’s close to home. I came in around 10am on Saturday so it was pretty busy. I was still greete I chose to have my car serviced at this location since it’s close to home. I came in around 10am on Saturday so it was pretty busy. I was still greeted in a timely manner. The employees are very friendly. My service advisor, Andrew, let me know about a few things that I may want to look into having maintenanced on my vehicle. He was even able to quote me with prices. Although this isn’t where I originally purchased my Toyota, I’ll continue to come here to have it serviced because they are very nice. More
Thumbs up It’s a good experience overall. Ryan, the service advisor, was helpful and friendly. Will recommend this service location if you are near this area. It’s a good experience overall. Ryan, the service advisor, was helpful and friendly. Will recommend this service location if you are near this area. More
Relaxing day Neil Dimaso was very helpful, with all my question. Put me very much at ease. It was more like dealing with a friend. When I got the new RAV 4. Neil w Neil Dimaso was very helpful, with all my question. Put me very much at ease. It was more like dealing with a friend. When I got the new RAV 4. Neil went out of his way. To show me all the options. Neil did just a great job. John Kraiza thanks for all your help, with the sale of RAV 4. Thanks Paul. More
Job Well Done Brought car in for recall service. Was quickly written up with service order ticket. Service shuttle provided trip home. Was called when work was comp Brought car in for recall service. Was quickly written up with service order ticket. Service shuttle provided trip home. Was called when work was completed. Very efficient process. More