Glen Toyota

Not the custon service I had in the past In August I leased a Rav4, and requested to put my personal plates on it. I was told it would cost $60.00 and I wrote a separate check to cover this. In August I leased a Rav4, and requested to put my personal plates on it. I was told it would cost $60.00 and I wrote a separate check to cover this. In early October I received a communication from Toyota with no covering latter. I did not understand what it was and took it in to the salesman, who did not know either. He said he would look into it and put the envelope in his drawer. From that day to this I have heard nothing. I have made visits to the showroom and been told someone would be in touch with me . I called Mr. Finn who after two calls left a message to say he could not help me and I should contact John Kraiza, the manager. I did this 10 days ago and he said he would investigate the matter get back to me in a couple of days. I have heard nothing!!! I am not a happy customer and want my $60.00 back. as quickly as possible. I can not recommend Glen Toyota to any one and we have been customers since the 80's, always a Toyota in the family. Our cars have only ever been serviced at Glen Toyota. I would be happy for you to share this with the dealer ship, maybe I would get an answer! More

Trade in for another lease My experience was great, Neil took great care of me in my decision wether to lease or buy another truck. He was very good at helping me, very friendly My experience was great, Neil took great care of me in my decision wether to lease or buy another truck. He was very good at helping me, very friendly and professional. More

A car purchase. I would recommend anyone to Glen Toyota because the service is excellent. Robert is a good sales representative he explains the option of leasing or I would recommend anyone to Glen Toyota because the service is excellent. Robert is a good sales representative he explains the option of leasing or financing very well. Marc has an excellent approach to business, also customer service. Very distinguish and professional. More

Fantastic It was quickly fixed. No cost was required. It was returned washed and inside was also cleaning, which was first time . I am totally satisfied. It was quickly fixed. No cost was required. It was returned washed and inside was also cleaning, which was first time . I am totally satisfied. More

Nice and easy Everyone made leasing a pleasurable experience at this dealership. From Steve our salesman to the finance person we were treated professionally and no Everyone made leasing a pleasurable experience at this dealership. From Steve our salesman to the finance person we were treated professionally and not rushed or pressured at any time. More

A prepaid visit for routine oil change, rotation, etc. A good experience - 8:30 am Saturday appointment and was out in less than an hour. There is a decent waiting room, with coffee and TV, phone chargers A good experience - 8:30 am Saturday appointment and was out in less than an hour. There is a decent waiting room, with coffee and TV, phone chargers and comfortable chairs. This facility has only been open for about a year, and the staff is helpful and friendly. More

Quick and professional Andrew answered my questions effectively. Service was quick and all staff professional. They never take you for granted. I also like the new service c Andrew answered my questions effectively. Service was quick and all staff professional. They never take you for granted. I also like the new service center. (I just wish they didn't have the TV on so loud, as I like to read). More

Frank is very helpful yet not an aggressive salesman I have worked with Frank Aversa for the last 3 cars that I have leased from Glen Toyota and have always been very pleased with his friendliness, helpf I have worked with Frank Aversa for the last 3 cars that I have leased from Glen Toyota and have always been very pleased with his friendliness, helpfulness without all the sales pressure. More

10,000 mile oil change My 2017 highlander needs its first oil change and the driver side window had to be looked it. The window wasn’t rolling down correctly and was getting My 2017 highlander needs its first oil change and the driver side window had to be looked it. The window wasn’t rolling down correctly and was getting stuck. More

Excellent professonal service!!! Andrew Parneros is a pleasure to work with. Glen Toyota performs fast and professional service. Costs are very reasonable, service is done quickly. Andrew Parneros is a pleasure to work with. Glen Toyota performs fast and professional service. Costs are very reasonable, service is done quickly. Waiting room is very comfortable, good bagels and coffee and newspapers and TV. More