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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,855 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,855 reviews

August 27, 2020

Disappointed in how I was told they would detail/clean my car and they did not. The areas I pointed out were still there when I picked the car up. More

by Dhartley0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Macon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Feedback like this is hard to receive, but we use it to improve the experience of future guests. Would you please reach out to our management staff directly? 260-484-1533.

August 25, 2020

Working with Dakota Bailey has been the best car buying experience in my 20 years of buying vehicles online Dakota was there after hours by email and text and by phone if need be the process was not long i More

by mrappaport77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Bailey
Aug 27, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Your feedback means the world to us! Dakota is exactly as you described. He's always working to find the best car for our customers and will work with you until they're happy. We look forward to seeing you at Glenbrook Dodge Chrysler Jeep Ram Fiat again!

August 24, 2020

Best salesmen I’ve worked with and goes out of his way to make sure everyone is taken care of. I would recommend everyone to go to him. More

by Curtiseastes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Knight
Aug 24, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your review, Curtis! We appreciate your 5-stars! - Glenbrook Dodge Chrysler Jeep Ram Fiat

August 22, 2020

Jesse was very helpful. I was referred to him by a friend and he was able to help me with everything I needed. I would definitely recommend him to others More

by stryker.salyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Spitler
Aug 24, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for recommending Jesse at Glenbrook Dodge Chrysler Jeep Ram Fiat! See you next time!

August 22, 2020

Friendly service, tried to find us a vehicle being patient with what options we wanted, thorough with our questions asked and answers, pleased with our purchase experience. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Knight
Aug 24, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for visiting Glenbrook Dodge Chrysler Jeep Ram Fiat, Charles! We're so happy to hear that our team provided you with a 5-star car-buying experience! See you next time!

August 22, 2020

DeAndre was very knowledgeable and very informative. I had a great experience because of him and I will be coming back to get a truck from him in the future. More

by davidread28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the sweet remarks, David! See you next time! - Glenbrook Dodge Chrysler Jeep Ram Fiat

August 22, 2020

Mike Fales was the most amazing sales rep who has worked with us on getting this truck! I have gone to different lots and got horrible experience. Mike answered all questions and worked well with us and was More

by Jharrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your confidence in Mike at Glenbrook Dodge Chrysler Jeep Ram Fiat! We're so happy to hear that he was so accommodating during your recent purchase! We appreciate your support and recommendation!

August 21, 2020

Very courteous group of people there. I have purchased vehicles, inquired about warranty and coverage, and have had service work done at this dealership and no matter what department I deal with they are More

by ronilaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Phillips
Aug 21, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for visiting Glenbrook Dodge Chrysler Jeep Ram Fiat! We're so happy to hear that you were satisfied with your experiences with us!

August 20, 2020

Jesse. Knight was great and very helpful ! I would say a model salesman , he made us feel very comfortable not pushy . Great guy all around. More

by Kanicoblaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Knight
Aug 21, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for visiting Glenbrook Dodge Chrysler Jeep Ram Fiat! We're so happy to hear that Jesse earned your 5-stars! See you next time!

August 19, 2020

Mechanics are messy left oil all over my Vehicle. Won’t return phone calls. Thinks it’s ok to do half the work for full pay. More

by JShuler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Reynolds
Aug 21, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Justin, we’re sorry to hear you had a frustrating experience, this is certainly not the level of service we expect for our customers. Would you please reach out to our management staff directly? 260-484-1533.

Aug 21, 2020 -

JShuler responded

Have they don’t return calls. And now warranty work I had them do is currently broken again.

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