Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
2,796 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models.
Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,796 reviews
December 08, 2017
Super! Greg Sovine at Glenbrook Dodge was awesome. He was helpful, and reliable- we will defiantly return for future auto purchases! Thank you for a super Greg Sovine at Glenbrook Dodge was awesome. He was helpful, and reliable- we will defiantly return for future auto purchases! Thank you for a super experience! More
by Jdegitz
December 06, 2017
Great service, Great customer satisfaction Todd Macon is by far the most honest and trustworthy sales rep i have met. He told me everything up front and did not sugar cost anything. He made Todd Macon is by far the most honest and trustworthy sales rep i have met. He told me everything up front and did not sugar cost anything. He made me feel like a friend and not a customer More
by Loganpeel
Employees Worked With
December 04, 2017
Great to work with! Great selection of cars to choose from and responsibly priced. The entire staff was beyond friendly and never felt pressured. Made us feel at home. Hi Great selection of cars to choose from and responsibly priced. The entire staff was beyond friendly and never felt pressured. Made us feel at home. Highly recommended More
by Nick123
December 02, 2017
Great. They got me in the perfect vehicle for me Great experience. I got exactly what I was looking for. Everything went smoothly from start to finish. Sales and finance teams are top notch. Thanks e Great experience. I got exactly what I was looking for. Everything went smoothly from start to finish. Sales and finance teams are top notch. Thanks everyone. More
by Lifted JK
Employees Worked With
Todd, Chris, Steve Bufink
December 01, 2017
Fantastic first time buying experience As a first time buyer, I was nervous. My sales associate was very kind and helpful and quickly alleviated all my concerns. I love my car and highly re As a first time buyer, I was nervous. My sales associate was very kind and helpful and quickly alleviated all my concerns. I love my car and highly recommend this dealership and my sales rep, Chris Cox! Chris knew what I was looking for and had the perfect car ready to show me before I walked in the door. He treated me with respect and took time to show me all the features in my new car. The finance department was exceptional as well. Everything was explained to me and I left feeling excited and confident about my purchase. More
by Dmbarrett716
Employees Worked With
Chris Cox
November 30, 2017
Treated fairly and friendly. They went above and beyond to get me a deal that would work for me. They were very down to earth and not pushy. Answered any questions I had. They went above and beyond to get me a deal that would work for me. They were very down to earth and not pushy. Answered any questions I had. More
by John Listenberger
Employees Worked With
Tim Blackmon, Greg Sovine
November 30, 2017
Great car. Salesman great to work with. Excellent salesman. 3rd car i have purchased from Glenbrook Dodge. Every time the experience is great. Always wanted a challenger and they was able t Excellent salesman. 3rd car i have purchased from Glenbrook Dodge. Every time the experience is great. Always wanted a challenger and they was able to get me the car the way i wanted it. More
by Rickgt
Employees Worked With
Joe Payton
November 30, 2017
Excellent Experience Worked with us on price and got the deal we were looking for. Our family needed to upgrade to a van and they had the selection. Thanks! Worked with us on price and got the deal we were looking for. Our family needed to upgrade to a van and they had the selection. Thanks! More
by Jpmustang
Employees Worked With
November 21, 2017
An answer to prayer First of all when I came to Glenbrook I had no intention of buying a vehicle. Mainly because I knew my credit was pretty bad after my Wife died I just First of all when I came to Glenbrook I had no intention of buying a vehicle. Mainly because I knew my credit was pretty bad after my Wife died I just let things go and messed up . I was shocked when Phillip Federspiel made it possible to not only get into a vehicle BUT he did it in my dream car, 2009 V5 Blue Dodge Charger. After Phillip paved the way, Lamont Mills, the finance Manager, stepped up and man he Rocked the finance department to get me financed. It took a long time but his dogmatic tenacity, experience and desire to help another Human being struggling, proved "priceless" Lamont and Phillip both are superlative examples of who and what a salesperson and finance Manager should be at a automobile dealership. Both these men worked their tails off for me and as a Vietnam Veteran and disabled individual, they made this possible for me. I am Thanking GOD and Glenbrook Dodge for Phillip Federspiel and Lamont Mills and making my dreams come true. Thank you !!!! More
by Doc Shadowbear
November 11, 2017
WIll say anything to get the sale and lie about promises I purchased a brand new Fiat 500c Abarth from them. It came in with a chipped up hood on it and I was promised it would be "taken care" of. They broug I purchased a brand new Fiat 500c Abarth from them. It came in with a chipped up hood on it and I was promised it would be "taken care" of. They brought in a guy to "touch up" the chips and the hood should have been repainted. FCA pays for this on new vehicles. They are stating that they never agreed to this and I said many times that I will go ahead and purchase the car (even though it was not the same as the one they showed me photos of) as long as the hood was repainted. They stated that a Perfect Finish guy would be working on the car and failed to inform me that it was not to repainted. I also only got one key fob and it took them over a month to get me another one. I called today and they have had the keyfob for over a week and mailed it out yesterday. I expect 100% to be taken care of or I am contacting the BBB, the Indiana Attorney General and I am also already on the phone with Fiat / FCA trying to get a satisfactory resolution. They never return phone calls, they always give you the run around and I WOULD NEVER recommend anyone to buy from them. It is sad too because I have purchased from them in the past and always had great service but this is just down right pathetic. They wait until the very last second to respond to BBB complaints and still lie. They did send me my key fob 2 MONTHS AFTER I bought the vehicle and I had to PAY for the postage. It wasn't wrapped to protect, just thrown into an envelope too. DO NOT buy from this place. Their Facebook page is full of negative reviews and they delete visitor posts when they know they are wrong! More
by Steven Franz
